Telecommunications Administrator
Telecommunications Administrator
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Job Description
Role: Telecommunications Administrator
Location: Madison WI- Must relocate to WI
Duration: 6/30/2026 with the potential to extend for an additional term(s)
Interview process: Over zoom for the 1st round interview. 2nd round also zoom only unless candidate is very close Madison area and able to make it. the hiring managers preference is to hire someone who is local to Wisconsin for this type of position.
Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. Local candidates preferred. This position is currently remote. However position status is subject to change. (90% remote 10% onsite as needed) Onsite work is not likely but candidate should be prepared to come onsite if required.
Project details:
The Telecommunication Specialist will function as a high-level technical support resource in VoIP telecommunications phone numbers mobile device management and dial plans. The position will require analysis and design for Call trees or call centers for internal communications. This person will manage the agency telecommunications data and look to improve process and procedures through redundancy or automation where appropriate. The candidate must have experience in VoIP communications telephony configuration and testing validation administration support monitoring and maintenance for telecom infrastructure including the development of process documentation.
Additional Details:
Weekend coverage: Occasionally maybe once a quarter related to VOIP reboots that we typically do on Sunday morning.
Top Skills:
- Demonstrated Telecommunications provider services support and vendor management. EX providers: ATT US Cellular Lumen etc. (8 years)
- Experience in provisioning a PBX. (5 years)
- Demonstrated skills in telecommunications asset management and billing reconciliation. (8 years)
- Experience in managing Call Center software distributing and managing VoIP phone numbers. (8 years)
INTERVIEW NOTES: PLEASE NOTE: A real-time screenshot photo of the candidate MUST be uploaded to candidates bid upon confirming the interview.
MUST provide three (3) business references for the interview. (One reference must be a supervisory level.)
IMPORTANT NOTES:
Candidate MUST be physically located in the United States. International candidates/phone numbers will not be accepted.
Candidate must follow ALL work rules
Candidate must be available to perform all work during the Central Standard Time (CST) business hours 9:00 am 3 pm (or CST hours as defined by the hiring manager)
Candidate will be required to provide their own equipment for this position
Employment Type
Full-time
