Your Role: Key Account Manager Clinical Research
As a Key Account Manager youll be the trusted partner for a select group of strategic clients. Youll drive growth build long-term relationships and act as the vital link between our clients and SGSs global Clinical Research Organization.
What Youll Do:
- Be the go-to contact for key clients building trust and delivering value.
- Develop and execute strategic account plans to meet sales targets and uncover new opportunities.
- Lead regular business reviews to align on goals address challenges and propose tailored solutions.
- Collaborate across departments to ensure seamless service delivery and an exceptional client experience.
- Identify upselling and cross-selling opportunities to maximize client potential.
- Stay ahead of market trends and competitor activity to proactively guide your strategy.
- Manage contract negotiations renewals and pricing in partnership with our business development team.
- Provide timely solution-oriented support to clients ensuring their satisfaction and loyalty.
- Align internal stakeholders with account strategies to unlock new business opportunities.
Qualifications :
What You Bring:
- A Bachelors or Masters degree in Business Administration Life Sciences or a related field.
- Proven experience in Key Account Management sales or client relationship rolesideally within a CRO or Clinical Research setting.
- Strong understanding of the drug development process.
- Fluent in English (written and spoken).
- Proficiency in Microsoft Office and CRM tools.
- A strategic mindset strong business acumen and a passion for client success.
- Excellent communication negotiation and interpersonal skills.
- Analytical thinking and data-driven decision-making.
- A proactive self-motivated attitude with the ability to work both independently and collaboratively.
- Willingness to travel to meet clients when needed.
What Makes You a Great Fit:
- Collaborative: You thrive in a team and believe in the power of working together.
- Friendly: You build connections easily and inspire those around you.
- Purpose-driven: You want your work to make a real difference in peoples lives.
- Committed: You lead by example when it comes to health safety and sustainability.
Additional Information :
What We Offer:
- A warm inclusive and supportive work environment where your voice matters.
- Space to share your ideas and shape the future.
- Work that has a real impact on millions of lives.
- A chance to grow your career while fulfilling your purpose.
Ready to Take the Next Step
Thinking about a new chapter in your career This could be it. Wed love to hear your story.
Apply now with your resume and lets start the conversation.
Still have questions Reach out to Anneleen at shell be happy to tell you more.
Remote Work :
Yes
Employment Type :
Full-time