Account Manager Spanish-speaking Market

Location: Barcelona Spain (Hybrid)

Full-time Flexible schedule

Who We Are

Welcome to Mapon a proud member of the Draugiem Group the creators of Latvias beloved social network and the tech powerhouse behind Printful the first unicorn born in Latvia. We operate globally innovating in the telematics and fleet management industry with a strong sense of mission and a close-knit team spirit.

Despite our international presence and growth we stay grounded in our core values:

Fairness We lead with honesty transparency and respect.

Experimentation Were not afraid to try fail learn and try again.

Initiative We take action own our tasks and bring energy to what we do.

At Mapon youre not just joining a company youre joining a journey.

What Youll Do

As an Account Manager youll play a hybrid role of farmer (retaining and nurturing existing customers) and hunter (driving growth by identifying upsell cross-sell and new business opportunities). Youll be responsible for owning the full post-sales cycle from onboarding new customers to ensuring their long-term success and revenue growth.

Your Main Responsibilities Will Include

Onboarding & Adoption Lead the onboarding process for new customers after the AE handover ensuring a smooth technical setup and strong product adoption from day one.

Manage and Grow Accounts Be the main point of contact for your customer portfolio and drive long-term satisfaction.

Upselling & Cross-selling Proactively identify ways to expand the use of Mapon solutions increasing account revenue.

Hunt for New Business Within Existing Accounts Map decision makers build relationships with other departments and explore untapped opportunities.

Account Reviews & Forecasting Conduct regular business reviews to demonstrate value and maintain strong pipeline visibility.

Churn Prevention Detect early warning signs of dissatisfaction and address them before they become critical.

Cross-team Collaboration Work closely with SDRs AEs Support and Product to deliver a seamless customer experience.

Be a Trusted Advisor Position Mapon as a strategic partner by understanding customer needs and industry challenges.

What Were Looking For

Experience in Account Management Customer Success or Sales with a strong commercial mindset.

Proven track record of leading onboarding processes and ensuring high adoption rates.

Ability to manage a large portfolio of accounts with a focus on growth and retention.

Strong negotiation and relationship-building skills.

Excellent organizational and time-management skills.

Confident communicator both written and verbal.

Fluent Spanish (C1) and good English (B2) required for daily communication.

Experience in SaaS B2B sales fleet management or telematics will be highly valued.

What We Offer

Join an international team of 200 colleagues with global reach and local soul.

Flexible hybrid work setup work from home a few days a week.

Social events team buildings and a supportive work culture.

Pet-friendly office in PobleNou with free coffee and fruit.

All Apple gear laptop accessories and everything you need.

Extra day off on your birthday.

Tarjeta restaurante for your meals.

Gym membership & private health insurance.

Annual training budget.

Flexible hours and short Fridays to enjoy life outside work.

Ready to join the adventure

Send us your Resume in English today!

This is your chance to be part of something meaningful grow your skills and make your mark in a dynamic and future-focused company. Apply now and lets shape the future of telematics together.

We provide detailed feedback on interview performance and/or the technical task only to candidates who have reached the final stage of the selection process.

AS MAPON SUCURSAL EN ESPAA (. W0541088A)