Operations Manager
Operations Manager
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1 Vacancy
Job Description
General Description
The Operations Managers primary role is to optimize day-to-day activities supporting a variety of operational and accounting tasks in the operations department. Must be able to accurately compute report and verify numerical data in a professional and knowledgeable manner; ensuring adherence to company policies and general accounting principles.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide direction and support daily operational activities of certain operations team members whose roles are responsible for resolving transactional accounting errors central billing and government payables.
- Financial budget to actual variance analyses performing producer compensation audits to ensure accurate payouts.
- Real Estate and facilities management with duties ranging from lease renewals working with property management maintenance office moves client vendor carrier notifications.
- Establishes and maintains effective communication and coordination with company personnel and with management.
- Perform recommended business management systems quality control audits and monitor production key performance indicators (KPIs) to ensure consistent high-quality output.
- Analyze and improve operational processes identify areas for improvement and implementing strategies to increase productivity and efficiency.
- Meet or exceed requirements including organizational state compliance and contractual agreements.
- Develop and implement an effective auditing/remediation process that ensures workflows are meeting expected standards.
The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences equalize peak work periods or otherwise to balance the workload.
work experience requirements
- 5-10 years of insurance operations experience with at least 5 years of leadership experience required
- Strong leadership skills to motivate teams make decisions and also guide the organization toward operational goals.
- Excellent organizational skills for managing tasks coordinating resources and ensuring smooth operations within the organization.
- Superior organizational leadership and communication skills
- Strong problem solving abilities to analyze complex situations identify issues and develop effective solutions
- Financial acumen understanding financial principles budgeting and forecasting skills for managing resources efficiently and making informed decisions to achieve financial targets
- Proficient in Microsoft Office Suite as well as insurance & finance software
Education requirements
Bachelors degree in business (i.e. finance management) or related field
Licensing or certification Requirements
Requisite licensing N/A
PHYSICAL DEMANDS
The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
While performing the duties of this job the employee regularly is required to sit stand use hands to place finger handle or feel objects tools or controls and talk or hear. The employee must lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision.
QUALIFICATIONS
To perform this job successfully the incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These qualifications are considered without regard to race religion color sex national origin disability or any other characteristic protected by federal state and local law. If this position requires licensing or certification the incumbent must maintain that license or certification by meeting all continuing education and other requirements.
Uses good judgment at all times.
Reliable regular and on time attendance.
Keeps commitments keeps other informed of work progress timetables and issues addresses problems and issues constructively to find mutually acceptable and practical business solutions.
Works effectively with co-workers customers and others by sharing ideas in a constructive and positive manner.
Must be able to use computers and knowledge of accounting software
Communicate in English and other native languages based on the location of the office.
Department Account Management & ServiceRequired Experience: 7-10 years of relevant experienceRequired Travel: NegligibleRequired Education: Bachelors degree (4-year degree)HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.
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Required Experience:
Manager
Employment Type
Full-Time
