Ninja Van is a late-stage logtech startup that is disrupting a massive industry with innovation and cutting edge technology. Launched 2014 in Singapore we have grown rapidly to become one of Southeast Asias largest and fastest-growing express logistics companies. Since our inception weve delivered to 100 million different customers across the region with added predictability flexibility and convenience. Join us in our mission to connect shippers and shoppers across Southeast Asia to a world of new possibilities.
More about us:
- We process 250 million API requests and 3TB of data every day.
- We deliver more than 2 million parcels every day.
- 100% network coverage with 2600 hubs and stations in 6 SEA markets (Singapore Malaysia Indonesia Thailand Vietnam and Philippines) reaching 500 million consumers.
- 2 Million active shippers in all e-commerce segments from the largest marketplaces to the individual social commerce sellers.
- Raised more than US$500 million over five rounds.
We are looking for world-class talent to join our crack team of engineers product managers and designers. We want people who are passionate about creating software that makes a difference to the world. We like people who are brimming with ideas and who take initiative rather than wait to be told what to do. We prize team-first mentality personal responsibility and tenacity to solve hard problems and meet deadlines. As part of a small and lean team you will have a very direct impact on the success of the company.
Roles and Responsibilities
Work with Ninja Van clients and business stakeholders to understand their business processes and requirements translating them into technical specifications for our engineering team.
Grow and develop strong relationships with key stakeholders including big key partners as well as smaller shippers. Must be able to be credible with external technical/business stakeholders.
Guide our Developer Support L1 & L2 agents to improve the quality of support provided to our shippers for API integration support matters.
Defining scope and influencing business solution decisions based on technical feedback and business strategy.
Craft and manage roadmaps for products that would improve API integration experience for our shippers.
Foreseeing and smoothing out dependencies and potential blockers and keeping stakeholders engaged.
Create ways of inspecting organising and visualising project requests and pipeline.
Requirements
Bachelors Degree in Computer Science or equivalent.
3 to 5 years experience in project management with minimum 1 year delivering technical builds software and applications.
Excellent interpersonal skills comfortable working with people of diverse backgrounds good at managing both up and down adept at resolving conflicts.
Driven and resilient leads by example with positive energy to get through tough times.
Familiarity with API services or Kafka messaging is a bonus.
Tech Stack
Backend: Play (Java 8) Golang Python FastAPI
Frontend: AngularJS ReactJS
Mobile: Android Flutter React Native
Cache: Hazelcast Redis
Data storage: MySQL TiDB Elasticsearch Delta Lake
Infrastructure monitoring: Prometheus Grafana
Orchestrator: Kubernetes
Containerization: Docker Containerd
Cloud Provider: GCP AWS
Data pipelines: Apache Kafka Spark Streaming Maxwell/Debezium PySpark TiCDC
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