Were looking for a detail-oriented and process-driven Operations Specialist to support the daily intake processing and management of recovery and collection placements for top-tier financial clients. Youll be responsible for handling data files maintaining internal systems (APP3) and ensuring smooth and compliant execution of client-specific workflows.
Key Responsibilities:
Process daily/weekly/monthly placement files from clients (e.g. Toyota DLL).
Clean and import data into our internal platform (APP3).
Create and maintain customer and asset profiles.
Assign accounts based on client rules and update queues.
Generate and send letters; coordinate demand mailings.
Perform compliance checks (OFAC screening) and maintain audit trails.
Communicate with clients to clarify data or request documents.
Prepare and send regular client status updates using Excel.
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