Administration Manager, Operations
Administration Manager, Operations
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Job Description
Verra Mobility is a global leader in smart mobility. We develop technology-driven solutions to make transportation safer and more convenient worldwide. We work with police departments and local governments across the Asia Pacific Europe and North America to install safety cameras including red-light speed and school bus stop arm cameras. We manage tolling transactions and violations for the worlds largest commercial fleets and rental car companies serving over 8.5 million vehicles whilst via our proprietary connected systems processing nearly 165 million transactions each year for more than 50 tolling authorities.
Our Values
Verra Mobility is a vibrant and rapidly expanding company that places people at the heart of everything we do. We wholeheartedly embrace our core values: Do Whats Right Lead with Grace Win Together and Own It in every interaction with our customers and our dedicated team members.
As our business continues to grow and drive innovation throughout our market-leading technical solutions we are seeking a committed Manager Operations Business Support to provide leadership across our Road Safety Technology operations.
This is a permanent full-time role based in Melbourne Australia with a hybrid working model from home and our South Melbourne office.
The Role
As Manager Operations Business Support you will take ownership of business support across APAC Operations leading and empowering a small team that underpins contract delivery client service and compliance. You will oversee administration reporting purchasing financial control and subcontractor management ensuring accuracy and efficiency across the region. Working closely with senior leadership you will shape processes improve systems and foster a supportive culture of excellence and accountability. By enabling project teams field-based technicians and senior leaders your team will provide the structure and guidance needed to deliver life-saving road safety technology to our government clients where the highest levels of service and accountability are essential.
As Manager Ops Business Support at Verra Mobility you will:
- Lead and manage the business support function ensuring administration reporting and account processes are delivered with accuracy quality and timeliness.
- Act as the first point of contact for client queries providing clear communication and effective resolution.
- Oversee training records and maintain essential safety and compliance documentation including work method statements traffic management plans and safety data sheets.
- Manage and maintain operational databases covering inventory repairs subcontractor records quotations invoices and staff leave.
- Drive purchasing and invoicing activities from supplier quotations and purchase orders through to goods receipts and client billing.
- Oversee subcontractor management including onboarding compliance and financial processes.
- Support project financials with cost control forecasting and reporting to ensure accountability and transparency.
- Assist Maintenance Teams with scheduling certifications and image review as needed.
Who are you
- Qualified in Business Administration with the ability to foster a positive inclusive team culture.
- Experienced leader with a strong background in managing business support and administration within complex technical and operational environments.
- Organised and adaptable with a focus on achieving outcomes improving processes and building supportive relationships across diverse teams and stakeholders.
- Skilled in modern ways of working Microsoft Office and ERP systems such as SAP with the ability to create clear practical reporting that supports informed decision-making.
- Strong communicator with a collaborative customer-first approach bringing flexibility to adapt to changing business needs.
Why Join Us
Make a meaningful contribution to our global organisation. Discover our competitive salary positive culture and excellent benefits by submitting your application today. To Apply Click the link to submit your CV/resume along with a cover letter highlighting your suitability for the role.
We value the unique backgrounds experiences and contributions that each person brings to our community and encourage and celebrate diversity. First Nations people those identifying as LGBTQIA females people of all ages with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
- Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability optimize and align work focus on the customer and cultivate innovation.
- Do Whats Right. We champion integrity and good character. Our team members model ethical behavior demonstrate good judgment and are courageous.
- Lead with Grace. We express humility and compassion and we are authentic and candid. Our employees demonstrate self-awareness care for others instill trust and communicate effectively.
- Win Together. We believe in growing and inspiring people together. We seek people who collaborate value differences think and act globally foster an engaging work environment and recognize and develop others.
With your explicit consent which you provided as part of the application process we will retain candidate personal data solely for the business purpose for which it was no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.
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Required Experience:
Manager
Employment Type
Full Time
