Senior Manager Software Development, Amazon Shopping

Were seeking an experienced Senior Software Development Manager to lead multiple teams responsible for developing and scaling our conversational AI platform and advanced evaluation frameworks for Large Language Models (LLMs).

Key job responsibilities
Lead and mentor multiple software development teams including senior technical leaders driving technical excellence and operational efficiency
Define and execute the technical strategy for conversation orchestration systems and LLM evaluation frameworks
Partner with Product Research and other engineering teams to drive the roadmap for next-generation AI capabilities
Drive architectural decisions that enable scalable reliable and efficient AI systems
Establish metrics and processes for measuring and improving the quality of AI interactions
Build and maintain strong partnerships with AI research teams and external partners
Manage resource planning hiring and team development across multiple organizations

About the team
The charter of the Amazon Shopping Team is to improve shopping on Amazon using the conversational capabilities of large language models. We are working on an AI-first initiative to further improve the way we do search using large-scale foundation models. These foundation models are also used in downstream applications by various partner teams in Amazon Stores. Our goal is to build large language models (LLMs) which can empower conversational applications and facilitate online shopping.

- 10 years of engineering experience
- 5 years of engineering team management experience
- 10 years of planning designing developing and delivering consumer software experience
- Experience partnering with product or program management teams
- Experience managing multiple concurrent programs projects and development teams in an Agile environment

- Track record of leading large-scale distributed systems and AI/ML platforms
- Deep understanding of modern software development practices and architectural patterns
- Experience with LLMs natural language processing and conversational AI systems
- Strong technical background in distributed systems API design and cloud infrastructure
- Proven ability to hire mentor and grow technical talent
- Excellence in cross-functional collaboration and executive communication
- Bachelors degree in Computer Science or related field (Masters preferred)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $198100/year in our lowest geographic market up to $342300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.