Marketing and Sales Operations Territory Manager

What will Caterpillar do for you

From day one youre set up to thrive at Caterpillar: helpful training relatable mentors global experience competitive salary package work-life balance and the growth opportunities you expect with a Fortune 100 company.
You power our success and we are committed to empowering yours. After all when your work can impact the entire world its important to do work that matters.

The EAME Distribution Division manages Cat distribution across Europe Africa the Middle East and Eurasia. The division provides clear guidance and support across all Cat dealers in the region to ensure their strong performance and their execution of the segment growth strategies. The division also delivers superior customer experiences profitable services growth and industry leadership.

Your Role

Our EAME Distribution Middle East & Eurasia Region team is looking for a driven and passionate Marketing and Sales Operations Territory Manager to join the dynamic and newly opened Caterpillar office in Riyadh KSA.

If youre ready to make a significant impact and drive positive change apply now!

What You Will Do

As a dealer facing representative you will collaborate with Cat dealers to build capability drive process improvement and execute Marketing and Sales Operations related critical thinking skills and analytical mind will thrive as you shape a data-driven organization of the future.

Bring your passion for designing architecting and implementing improvement projects to the table while also leveraging the power of storytelling with the charge in crafting a project portfolio aimed at simplifying and enhancing our practices ultimately developing solutions which support dealers in meeting customer needs.

Role will include but is not limited to:

• Govern dealer execution of the programs that increase sales and improve customer experience.

• Advising on marketing and sales initiatives and dealer/customer related strategies systems and processes.

• Responding to inquiries and resolving problems regarding business plan execution operational improvement and achievement of targets.

• Advising on existing and potential customer experiences issues and improvement measures

• Consult with dealers on ways to improve marketing and sales capabilities supporting the overall business development process.

• Travel locally: 30%

Skills You Will Have

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyse situations and reach productive decisions based on informed judgment.

• Effective Communications: Understanding of effective communication concepts tools and techniques; ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviours.

• Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

• Problem Solving: Knowledge of approaches tools techniques for recognizing anticipating and resolving organizational operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients vendors and peers.

• Project Management: Knowledge of effective project management strategies and tactics; ability to plan organize monitor and control projects ensuring efficient utilization of technical and administrative resources to achieve project objectives.

• Value Selling: Knowledge of the principles and practices for selling products technology and services; ability to provide overall product/service value and to differentiate support offerings that address clearly understood customer needs.

What You Must Have

• University degree in Business Marketing or Engineering or equivalent experience.

• 5 years experience in Marketing Sales or Strategy roles involving dealer and/or customer facing interactions.

• Fluent in English and Arabic

• Global Perspective:Proven experience working on international projects with an understanding of diverse markets cultural nuances and global business operations to drive success in worldwide go-to-market strategies.

• Expertise in CRM systems and Sales Funnel Management with a proven record in driving customers engagement and track lead performance using platforms like Salesforce or other

• Strong experience in account management and strategic account planning

• Analytical mindset: comfortable diving into data spotting trends and turning insights into action

What Will Put You Ahead

• Proven experience in process improvement or process evaluation focused on customer experience.

• Exceptional organizational analytical and project management skills.

• Excellent presentation skills and the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.

What we offer:

From day one youre set up to thrive at Caterpillar: helpful training relatable mentors global experience competitive salary package work-life balance and the growth opportunities you expect with a Fortune 100 company.

You power our success and we are committed to empowering yours. After all when your work can impact the entire world its important to do work that matters.

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

We value authenticity and encourage candidates to submit original personally crafted responses throughout our hiring process. Use of AI-generated content may disadvantage your application.