Senior Manager, Patient Services, Patient Affordability Solutions

ROLE SUMMARY

The Patient Services COE Patient Affordability Solutions Sr Manager is responsible for executing initiatives that ensure life-changing treatments are financially within reach while safeguarding the brand bottom line through gross to net Sr. Manager will operationalize patient affordability solutions (i.e. co-pay vouchers PA solutions etc) as assigned for specific brands or business units which could include pharmacy and medical benefit Sr. Manager will work with the Director Affordability Solutions and Brand to execute on approved strategy coordinate program monitoring and vendor management to enabling patients access prescribed treatment while balancing GTN impact brand performance organization goals and objectives.

This role will require tactical execution project management and execution of approved affordability programs. This will include vendor management performance monitoring and competitive addition this role has the responsibility of ensuring compliance with all associated Pfizer policies and serves as the affordability subject matter expert.

The Sr. Manager will partner closely with brand teams USMA Payer Brand Marketers Patient Services SPP Strategy BU Patient Solutions legal compliance privacy external vendors Procurement and Finance.

ROLE RESPONSIBILITIES

Responsibilities will include but are not limited to the following:

Support specific initiatives in the development implementation and maintenance of Patient Affordability solutions including:

• Executing and maintaining affordability solutions which may include design development execution and maintenance of program/s
• Affordability solutions vendor engagement and management
• Lead RFP selection process (if required)
• Project management of service enhancements and initiatives
• Recommend budget requirements and manage dedicated brand dollars to affordability solutions
• Monitor key operations metrics and conduct reviews with vendors.
• Integrate lead or coordinate appropriate access interventions and tools within the HUB or appropriate channel this could include co-pay offerings relay health Cover My Meds and other such appropriate services

Development/co-development of key tactical elements

• Understand the key drivers of product uptake in the various SOCs and how affordability solutions can assist
• Execute affordability solutions that help patients access and stay on appropriate therapy
• Development of affordability solutions content collateral printing distribution and field communications
• Review Committee (RC) representation for appropriate materials

Financial and Analytics Assessments

• Work with analytics to understand affordability financial assessments to optimize access and GTN management strategies.
• Work with cross-functional stakeholders to assess the optimal affordability solutions for given brands.
• Review program costs and provide insights into design changes to balance brand performance expenses and GTN.

Collaboration with Key Stakeholders

• Coordinate with the Director Affordability solutions to ensure optimization and synergy across vendors and programs.
• Work closely with Analytics to make changes to affordability models reflecting the competitive environment and business rules.
• Collaborate with HUB and SPP assigned colleagues to integrate programs within those channels.
• Identify opportunities in collaboration with key stakeholders to address key affordability and access challenges impacting brands.
• Support appropriate team members in developing affordability promotional materials for patients and providers.
• Partner with relevant legal and compliance colleagues including P&A legal BU Compliance Privacy and brand legal.
• Ensure execution of auditing and monitoring plans with NACO.
• Implement best practices and standard operating procedures at the Direction of the Director Affordability Solutions.
• Work with procurement to update vendor SOWs/MSAs for new product additions or new services.

Ensure all operations are consistent with Pfizer Policy and compliance standards

Provide a Patient First mindset to Patient Affordability solutions

BASIC QUALIFICATIONS

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers develop and coach others oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

• Bachelors Degree required
• 6 years of pharmaceutical experience
• Strong project management skills
• A high attention to detail with a customer service orientation
• Experience and/or familiarity with design and implementation of access & affordability support and programs (copay).
• Working knowledge of the compliance and regulatory environment for manufacturers in the pharmaceutical space.
• Experience with financial modeling and gross-to-net (GTN) impact

PREFERRED QUALIFICATIONS

• Experienced working in a cross functional matrix organization
• Strong vendor management for working with affordability vendors i.e. CoverMyMeds RelayHealth Change Healthcare ConnectiveRx IQVIA etc
• Experience in executing and managing highly complex programs and projects
• Understanding of reimbursement dynamics given multiple sites-of-care
• Strong financial competence and analytical skills
• Experience in marketing payer marketing specialty pharmacy strategic and tactical planning and business analytics a plus

PHYSICAL/MENTAL REQUIREMENTS

Must be able to travel on airplane and trains to go to Pfizer NYC and/or Collegeville vendor locations and various meetings.

NON-STANDARD WORK SCHEDULE TRAVEL OR ENVIRONMENT REQUIREMENTS

The position will require travel to vendors conferences agencies and other access related venues/meetings. This includes overnight travel.

Other Job Details:

• Last Date to Apply for Job: September 1st 2025
• Ability to travel based on business needs ( 15%)
• NOT eligible for Relocation Package
• This position is hybrid and requires working onsite 2 to 3 days per week

The annual base salary for this position ranges from $120800.00 to $201400.00.* In addition this position is eligible for participation in Pfizers Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of lifes moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution paid vacation holiday and personal days paid caregiver/parental and medical leave and health benefits to include medical prescription drug dental and vision coverage. Learn more at Pfizer Candidate Site U.S. Benefits (). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa FL or any location outside of the United States.

* The annual base salary for this position in Tampa FL ranges from $108700.00 to $181100.00.

Relocation assistance may be available based on business needs and/or eligibility.

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