Technical Support Engineer - Poland, Hungary
Technical Support Engineer - Poland, Hungary
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Job Description
About BYD
Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.
BYD is a leading high-tech multinational based in Shenzhen China. Operates in four core fields of IT automotive new energy and rail transit and employs over 300000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.
Key Responsibilities:
- Responsible for the installation commissioning repair and maintenance of energy storage systems on site.
- Address technical issues on-site in a timely manner to ensure reliable operation and minimize downtime.
- Provide technical support to customers answer questions about the equipment and deliver necessary training.
- Collaborate closely with the technical support team and R&D department to feedback on-field issues and suggest improvements.
- Continuously follow up on customer after-sales service requirements to improve customer satisfaction.
- Ensure compliance with local safety regulations and company safety standards when performing any on-site work.
Skills Qualifications and Experience Required:
- Education Requirements: Associate degree or higher in Electrical Engineering Automation Mechatronics or related fields.
- Experience Requirements: At least 3 years of experience in the power industry or with high/low voltage systems with preference for those with energy storage experience.
- Hands-on experience with equipment installation commissioning and maintenance preferably familiar with energy storage systems.
- Skills Requirements: Solid understanding of electrical systems particularly energy storage systems and their principles.
- Strong troubleshooting and problem-solving skills capable of working in high/low voltage environments.
- Excellent communication and customer service skills able to work efficiently under pressure.
- Certification Requirements: Relevant electrical or high voltage operation certifications are preferred.
- Other Requirements: Willingness to travel frequently and adapt to flexible working hours.
We Offer:
- Competitive remuneration based on performance and experience.
- Opportunities for department and company-wide team building events.
- A chance to contribute to the transition towards zero-emission transportation and the decarbonization of the economy.
Location:Hungary Poland
Type of Employment: Full-time
Employment Type
Full Time
