Moderation Trainer
Moderation Trainer
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Job Description
Introduction
We are seeking an experienced and motivated individual to join our team as a Moderation Trainer. This role will report directly to our Training this role your main responsibilities are:
Responsibility
Conceptualize training sessions based on data and research;
Create training strategies and initiatives;
Test and review created training methods;
Maintain a database of all training sessions;
Instruct employee training and onboarding;
Review employee performance and learning;
Conduct training classes on policy/product;
Responsible for Training Needs Analysis and Knowledge transfer for any identified knowledge issues.
Key skills and experience
Bachelors degree in any related field;
Vietnamese local; proficient in English 4 skills (at least C1 level);
At least 1-2 years experience in training; solid training and coaching skills experience;
Experience working in the BPO industry is a plus;
Training Needs Analysis knowledge and/ or experience is a plus;
Proficient skills with MS Office (Word Excel PowerPoint) Google Drive and Internet applications;
Ability to communicate clearly and concisely both oral and in writing;
Knowledge of people learning patterns to design programs with excellent efficiency;
Personal traits and self-management skills are required to manage unique risks and a fast pace work environment within the Content Moderation industry. Candidates may potentially be exposed to harmful content.
Benefits
1. Salary and Benefits
Attractive salary;
- Premium Healthcare and Mental Health Care service for you 100% covered by the company;
- Extra bonus per personal events (Wedding Funeral Hospitalization Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world;
Annual health check;
Paid leave (12 days/year).
2. Working Environment
International fun and professional working environment: Working closely with both experienced Vietnamese foreign experts and managers to promote services all over the world;
An open and honest culture where people are valued treated fairly and trusted and empowered;
Modern hardware (Laptop and other equipments provided);
Free drinks (coffee tea etc.);
Nap room for a quick rest;
Training and career development opportunities: Continuous and professional training to fully develop your potential.
3. Working time:
5 shifts per week amounting to 40 hours arranged by the company;
- The detailed working hours are as following:
Trainer will follow class schedule basis availability;
- Willing to work on flexible shift timings including night shifts and public holiday.
Working Location: Thanh Khe Da Nang Viet Nam
Employment Type
Full Time
