The Debtors Clerk is responsible for managing debtor accounts and ensuring efficient debt collection within assigned debtor classes. The role requires accuracy integrity and strong interpersonal skills to maintain healthy client relationships while safeguarding the companys financial interests.
Key Duties & Responsibilities
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Follow up on outstanding debtors through calls or physical visits (in consultation with the Finance Manager).
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Issue daily on-hold customers lists to Service Advisors for blocked accounts.
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Process receipts and authorize the release of vehicles upon payment or approved credit terms.
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Print and distribute invoices and statements to clients.
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Assist in the development implementation and review of credit policies in collaboration with the Finance Manager.
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Prepare and circulate age analysis reports on a regular basis.
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Match payments to debtor accounts accurately.
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Resolve customer account queries and ensure timely communication.
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Deliver requisite documents to clients to facilitate payments.
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Compile daily concise debtor reports and proactive action plans.
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Assist with monthly reconciliations and preparation of debtor schedules for the balance sheet file.
Qualifications & Training
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Education: Diploma in Credit Management or equivalent qualification.
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Additional Training (Preferred):
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Experience
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Minimum of 1 2 years debtors collection experience.
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Prior experience in the motor industry will be an added advantage.