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You will be updated with latest job alerts via emailPrimary Responsibilities
Strategy and Planning
Plan and implement a strategy to penetrate markets though brokers/ intermediaries.
Attract and retain high value customers and to eliminate poor performing portfolios.
Foster and grow the channel for sourcing business.
Implement strategies to strengthen relations and enhance productivity.
Policy Process and Procedures
Keep self-knowledge up to date with current product range and any modifications.
Ensure all personal accreditation levels are met and compliance requirements are adhered to.
Environmental Awareness/Customer Focus
Establish and develop relationships and promote company image with key clients
Monitor client and market requirements and client feedback by conducting client calls / visits.
Network internally and externally to promote the Companys interests and aid in identifying new opportunities
Maintain regular contact with Brokers/Agents (where applicable) to strengthen business relationships and equip Brokers/sales agents with information and tools that support the achievement of new business and retention sales objectives for
Facilitate delivery and participate in execution of business plans for assigned agents (where applicable) to achieve agency business goals that are in alignment with the regions profitability and growth expectations
Coordinate event planning
Act as primary contact for agency compensation program issues
Conduct research and analysis on emerging industry trends issues and competitive intelligence; evaluate operational issues to determine if competitive and current.
Technical Performance
Review existing portfolios and recommend strategies for increased growth
Generate new business premium and policy growth Assist in the agency appointment process (where applicable) to ensure agency force and book of business is sound appropriate and aligned with business unit profitability and growth objectives.
Facilitate and conduct agency reviews using sound and consistent criteria as well as putting actions in place to resolve profitability and service issues
Manage program and department budget to ensure costs are kept within budget and any variations are accounted for
Learn about new products and understand commission structures for each product in order to enhance the relationships with clients
Provide technical and specialist product expertise to intermediaries on the range of products offered
Monitor and review ones own performance against individual sales targets
Facilitate and implement resolution of business problems and change in a controlled manner.
People Management
May mentor other employees
Provide technical direction leadership and coaching to underwriting professionals
Plan manage and review performance of employees via annual performance review process (where applicable)
Preferred Competencies/Skills
Ability to delivery on agreed targets
Sales ability and technique
Customer service and relationship building skills.
Proven ability to identify and develop opportunities for business growth and profitability
Proven ability to motivate others to seek opportunities and innovative approaches
Ability to develop strong business relationships
Superior verbal and written communication skills and the ability to use them to influence others and facilitate action
Ability to evaluate analyze and resolve complex problems
Ability to understand financial reports including budgetary guidelines and project expenditures
Proficiency in Microsoft Office applications
Preferred Education Specifics
Relevant tertiary qualifications (basics of Insurance)
Preferred Experience
10 years plus experience within customer service/sales environment
Preferred Knowledge
Broad knowledge of insurance sales/business development function/ Liability line/ Property/ Casualty lines.
Comprehensive knowledge of and ability to effectively market Regional Insurances capabilities services and competitive advantages
QBE Cultural DNA
Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) because we know its not just what we do that matters its how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:
We are customer-focused
We are technical experts
We are inclusive
We are fast-paced
We are courageous
We are accountable
We are a team
All employees are expected to adhere to QBEs Code of Ethics and Conduct and apply sound risk management practices
US Only - Disclaimer
To successfully perform this job the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
Global Disclaimer
The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employees normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company to each other and to our customers suppliers communities and governments. It provides clear guidance to help us to make good judgement calls.
Skills:
How to Apply:
To submit your application click Apply and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Required Experience:
IC
Full-Time