Business Process Reengineering
Business Process Reengineering
Posted on :
14-08-2025
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1 Vacancy
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Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide. The Client below runs through fifteen executive departments which carry out the daytoday administration of the federal government. Popular departments like Agriculture and Rural Development Civil Rights Environment Health and Human Services Natural Resources Secretary of State. This Client has opportunities in a number of career pathways including but not limited to business and administrative support education and human services IT and computers medical and healthcare natural resources law enforcement and public safety skilled trades and more. With positions in over 18 state departments your perfect career fit is waiting for you at the client. This client is an Equal Opportunity Employer.
Job Title: Business Process Reengineering
Location: Lansing MI 48933
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Hybrid
Description:
Overview:
- The client is working to transform our processes and to improve citizen experience.
- As a research analyst you will join the Department of Technology Management and Budgets Office of Continuous Improvement (OCI) working on enhancing how we do business across all of state government.
- You will collaborate closely with business stakeholders technical staff and LPI practitioners and be a voice for the citizens of the client location.
- You will be involved in conducting research identifying best practices and determining how OCI can better support State agencies.
Description:
- As a Research Analyst you will be responsible for researching best practices that help define and drive changes to improve the States current continuous improvement efforts.
- The position will serve as an expert on the development of ROI for continuous improvement efforts and for identifying or developing tools to help with improvement efforts.
- You will conduct research work with crossfunctional teams and perform research studies independently.
- These responsibilities also include delivering oral and written presentations evaluating qualitative and quantitative data and helping the OCI team better understand what would make our methods more intuitive and seamless.
Responsibilities:
- Conduct best practice research across private and public sector for OCI Leadership
- Organize and evaluate quantitative and qualitative research.
- Work with crossfunctional teams to identify and evaluate research topics and approaches
- Craft reports presentations and other communication materials on the research conducted.
- Generating insights from data and recommend follow up actions.
- Present and promote research findings to program owners and business stakeholders.
- Develop customized approaches plans and workshops to help address Business Area problems and issues.
- Lead initiatives coordinate with senior leadership and align improvements with broader business strategy and KPIs
- Lead user workshops and facilitating sessions both inperson and virtual.
Skills/Requirements:
- Four more years of research experience.
- Deep understanding of guiding business to document ROI.
- Deep understanding of practical metrics and how to help business areas seamlessly integrate and monitor metrics
- Experience in crafting research plans white papers and synthesizing research outcome reports.
- Skills in crafting digestible summaries for executives and developing accompanying info graphics for wider communication.
- Understanding of Lean tools and expertise in PDCA (Plan Do Check Act) used for iterative problemsolving and process refinement.
- Experience in leading workshops to gather information synthesize information and developing metrics.
- Generating insights from data and effectively sharing research results.
- Communication & Stakeholder Engagement Conveying findings simply and persuasively in reports dashboards and presentations to diverse audiences-from frontline workers to senior executives
- Collaborating effectively with stakeholders and acting as a strategic partner in decisions.
Certifications (Not required but good to have)
- Certified Analyst Professional
- Certified Financial Analyst
- Financial Risk Manager
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employment Type
Full-time
Key Skills
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