drjobs Facilities Helpdesk Coordinator

Facilities Helpdesk Coordinator

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1 Vacancy
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Job Location drjobs

Walton on Thames - UK

Yearly Salary drjobs

GBP 27000 - 29000

Vacancy

1 Vacancy

Job Description

Job Description

Catch 22 are supporting a forward thinking Facilities Management organisation in the recruitment of a Facilities Helpdesk Coordinator to provide support and assistance on cleaning and maintenance contracts.

Working with clients within the healthcare student accommodation hotel chains and housing association sectors the successful applicant will be responsible for managing tenantt appointments coordinating service requests troubleshooting issues and ensuring efficient communication and collaboration.

Role Responsibilities:

  • Book and confirm tenant appointments via phone SMS and email.
  • Manage scheduling route planning and job allocation to maximise efficiency.
  • Support engineers with rescheduling follow-on works and equipment/parts ordering.
  • Maintain accurate records process data entry and raise purchase orders.
  • Monitor company vehicle compliance (tax MOT inspections) and log required works.
  • Conduct customer follow-ups resolve enquiries and ensure service quality standards.
  • Work closely with field teams and internal departments to coordinate daily operations.

Role Package:

  • Permanent Full time Contract
  • Salary 27000 - 29000
  • Monday Friday
  • Office based with potential for home working after successful probation
  • Basic benefits package 28 days holidays (inc bank holidays) & standard pension

If interested in this role then please apply or get in touch on


Required Experience:

IC

Employment Type

Full-Time

Company Industry

About Company

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