HR Administration Latam Analyst
HR Administration Latam Analyst
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1 Vacancy
Job Description
At Syngenta our goal is to build the most collaborative and trustworthy team in agriculture providing top-quality seeds and innovative crop protection solutions that improve farmers success. To support this mission Syngentas HR Operations Team is seeking a HR Administration Latam Analyst in Montevideo. This role will support the processing of employee hires terminations movements and changes for the countries within your scope considering and properly managing the established SLAs for the Service.
You will manage legal documentation for personnel files issuance of certificates among others guaranteeing confidentiality and centralization of complete documentation for the Companys employees.
You will manage the submission of Updates and incidents according to the established schedule and with the quality levels required by Syngenta.
Responsibilities
- Respond to and resolve customer cases seeking quality by following standard processes and tools.
- Manage work quality through self-auditing for accuracy timeliness and thoroughness of work.
- Seek satisfactory conclusion of cases for customers.
- Participate in problem-solving procedures and follow escalation processes.
- Demonstrate continuous improvements in process and service.
- Comply with Syngentas standards procedures and policies as well as regulatory requirements.
- Update and maintain various systems/tools according to standard process documentation.
- File and retrieve documents (both paper and electronic) using corresponding standards.
- Comply with client quality and format standards.
- Respond to information requests by searching summarizing research results and compiling in the requested format.
- Participate in process improvement initiatives or special projects as assigned.
- Execute standard processes and take recommended actions to achieve metrics.
- Perform other assigned tasks such as payment operations with suppliers/external services.
- Achieve customer satisfaction through accurate delivery. Meet service delivery metrics (KPI SLA OLA).
- Create and maintain process documentation such as work instructions and DTPs.
- Support any audit process and provide required information.
Qualifications :
Required:
- Professionals graduated or advanced students in Business Administration or HR-related fields (Labor Relations Psychology etc.)
- Fluent level of Spanish and intermediate level of English
- Experience with Workday system at user level
- Results and execution-oriented
- Customer-focused Focused on Compliance and Continuous Improvement
- Resilient and confident in a dynamic and sometimes ambiguous environment
- Highly collaborative teamwork style
Desirable (optional):
- Experience in Service Now administration
- Previous experience in large companies in HR Shared Services centers and/or related areas
Additional Information :
Beyond just believing in the power of diversity Syngenta Group promotes an inclusive culture that includes differences in all its forms. We believe that the feeling of belonging allows people to become their best version building an increasingly welcoming and productive environment.
All qualified candidates will be considered for our positions without distinction of race gender age nationality or disability
* This position will not provide relocation support.
*This position will require immediate availability.
Be part of a leading company that brings the potential of plants to life
#LI-Hybrid
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
