Supervisor, Payment Posting
Supervisor, Payment Posting
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Job Description
About Us
Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia emergency medicine hospital medicine pathology and radiology. Focused on Revenue Cycle Management Ventra partners with private practices hospitals health systems and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues enabling clinicians to focus on providing outstanding care to their patients and communities.
- Come Join Our Team!
As part of our robust Rewards & Recognition program this role is eligible for our Ventra performance-based incentive plan because we believe great work deserves great rewards.
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Job Summary
- As a Supervisor Payment Posting your role encompasses overseeing a team responsible for maintaining the accuracy and efficiency of cash posting and credit processes within a healthcare organizations revenue cycle management.
Essential Functions and Tasks
- Supervision and Leadership:Provide leadership direction and support to a team of quality assurance specialists responsible for cash posting and credit processes.
- Quality Assurance Management:Develop implement and maintain quality assurance processes and procedures to ensure the accurate and timely posting of payments and credits including insurance payments patient payments refunds adjustments and denials.
- Training and Development:Train mentor and coach team members to ensure they possess the necessary skills and knowledge to perform their duties accurately and efficiently.
- Performance Monitoring and Evaluation:Monitor team performance metrics conduct regular performance evaluations and provide feedback to team members to drive continuous improvement and meet productivity targets.
- Issue Resolution and Escalation:Address and resolve any discrepancies errors or issues related to cash posting and credit processes promptly and effectively. Escalate complex issues to appropriate stakeholders for resolution as needed.
- Collaboration and Communication:Collaborate with other departments such as billing coding finance and customer service to streamline processes resolve issues and improve overall revenue cycle management efficiency. Communicate effectively with team members management and stakeholders to ensure alignment with organizational goals and objectives.
- Compliance and Regulatory Adherence:Ensure compliance with relevant healthcare regulations billing guidelines payer policies and industry standards governing cash posting credits and revenue cycle management activities.
- Documentation and Reporting:Maintain accurate records documentation and audit trails of cash posting and credit activities. Generate reports analyze data and identify trends to support decision-making and process improvement initiatives.
Education and Experience Requirements
- Bachelors degree in any related field.
- A minimum of 6 years of experience in healthcare revenue cycle management with a focus on specifically in cash posting credits or related areas is typically required. Supervisory or leadership experience is preferred.
Knowledge Skills and Abilities
- Strong leadership management and team-building skills with the ability to motivate empower and develop team members.
- Exceptional attention to detail and accuracy to identify and rectify discrepancies in cash posting and credit records.
- Proficiency in data analysis problem-solving and critical thinking to identify root causes of issues and implement effective solutions.
- Excellent verbal and written communication skills to effectively communicate with team members management stakeholders and external parties.
- Familiarity with healthcare billing systems electronic health records (EHR) revenue cycle management software and Microsoft Office applications.
- Understanding of healthcare regulations such as HIPAA Medicare Medicaid and third-party payer policies related to cash posting credits and revenue cycle management.
- Ability to adapt to changing priorities handle pressure and work effectively in a fast-paced environment with tight deadlines.
Compensation
- Base Compensation will be based on various factors unique to each candidate including geographic location skill set experience qualifications and other job-related reasons.
- This position is also eligible for a discretionary incentive bonus in accordance with company policies.
Ventra Health
Equal Employment Opportunity (Applicable only in the US)
Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates and all qualified applicants will receive consideration for employment without regard to race color ethnicity religion sex age national origin disability sexual orientation gender identity and expression or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities as needed to assist them in performing essential job functions.
Recruitment Agencies
Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.
Solicitation of Payment
Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.
Attention Candidates
Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global scammers may attempt to conduct fake interviews solicit personal information and in some cases have sent fraudulent offer letters.
To protect yourself verify any communication you receive by contacting us directly through our official channels. If you have any doubts please contact us at to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on of Accessibility
Ventra Health is committed to making our digital experiences accessible to all users regardless of ability or assistive technology preferences. We continually work to enhance the user experience through ongoing improvements and adherence to accessibility standards. Please review at Experience:
Manager
Employment Type
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