Administrative Representative
Administrative Representative
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Job Description
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car National Car Rental and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the worlds best and most trusted mobility company.
The Enterprise brand of Enterprise Mobility has an exciting opportunity for an Administrative Representative. The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone in addition to administrative support.
The starting rate of pay is $17.00 / hr.
Location:
The Consolidated Rental Car Facility - BWI Airport
7434 New Ridge Rd
Suite 347
Hanover MD 21076
We offer a robust Benefits Package including but not limited to:
- Paid time off
- Employee rental car discounts
- Retirement savings plan including 401k with matching profit sharing
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
Schedule:
Sunday through Thursday 9 AM to 5:30 PM (Friday and Saturday off)
Enterprise Mobilityis a leading provider of mobility solutions owning andoperatingtheEnterprise Rent-A-CarNational Car RentalandAlamo Rent A Carbrands through its integrated global network ofindependent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rentalcarsharing truck rental fleet management retail car sales as well as travel management and other transportation services to make travel easier and more convenient for customers.
Privately held by the Taylor family of St. Louis Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles andaccounted fornearly$38 billionin revenuethrough a network of more than9500 fully-staffedneighborhood and airport rental locations in more than 90 countries and territories.
Responsibilities
We are hiring now for an immediate opening. Responsibilities include:
- Incoming calls- reservations rate quotes general questions and answers provide information and resolution for customers other branches insurance companies dealerships repair shops and other vendors
- Outgoing calls- callback management account receivables and miscellaneous calls as assigned
- Notify Management of any known vehicle problems and any required vehicle maintenance
- Perform various administrative and basic accounting functions such as: lost and found management research and billing support tasks accounts receivables transfer and key logs run miscellaneous reports supply maintenance process customer close-pends and extensions
Equal Opportunity Employer/Disability/Veterans
Qualifications
- High school diploma or GED required; some college preferred
- Must be at least 18 years of age
- Must have a minimum of 1 year prior customer service experience in the last 5 years
- Must have a valid US drivers license for at least 1 year
- Must have satisfactory background check inclusive of driving (no more than 2 moving violations and/or at fault accidents in the past 3 years and no DUIs or DWIs on driving record in the last 3 years) employment reference education and social security.
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Must live within a reasonable commute (less than 1 hour) from Hanover MD.
- Must be able to work the shift/schedules
- Sunday through Thursday 9 AM to 5:30 PM
Required Experience:
Unclear Seniority
Employment Type
Full-Time
