We are hiring a Support Worker at Target Housing to join our LIFT project
Locations: Sheffield
Job Type: Full-Time Fixed Term Contract
Application Deadline: 29th August 2025
Target Housing is a charity and registered social landlord. Over the past 30 years we have shown that stable accommodation and support can help transform lives. We work in a psychologically and trauma informed way to empower people to achieve independence. Target delivers the highest standard of housing and support to enable vulnerable people to live independently fulfil their potential and contribute to their communities and wider society.
Please see Job description below for further information
In a typical week
You will be allocated a caseload of clients who you will support for the agreed contractual hours.
We have offices in each area where you can collaborate with other colleagues and managers. You can discuss your client needs and issues as support for yourself and others.
Working hours are generally 9am to 5pm with a 20-minute unpaid lunch break.
We offer
A starting salary of 25715 after a full 1 years service this will rise to 27025 and further years service this will rise to 27995.
You will get an initial 28 days Annual Leave with an additional day a year up to 33 days leave PLUS 8 Bank Holidays.
There are many great reasons to join our team!
- Great opportunities for career development
- Allocated training
- Mileage Compensation
- Access Membership to Westfield Health & Lifetime Financial
- Ability to apply for the Blue Light card
- Employer Contributory Company pension scheme (4%)
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
If you have any special access requirements or other support needs throughout the application process (including interview) please contact us so that we can let you know how we can support you.
Get in touch
If you have any questions about the role please get in touch with or
Please note: We reserve the right to close our vacancies early if sufficient applications are received. We recommend submitting your application as soon as possible!
This role is subject to Enhanced DBS clearance a full valid driving licence access to a road worthy vehicle and two satisfactory reference checks
JOB DESCRIPTION
Main Purpose
To provide high quality housing and support services to service users in order to assist them to sustain their tenancies to achieve their potential and to move into independence.
Specific tasks
- Assist service users when moving in or out of Target accommodation.
- To work in line with person centred SDS support plans to ensure tasks and objectives identified are achieved within agreed time scales.
- To build the skills and confidence of service users to empower them in maximising their independence
- To work in partnership with other agencies to maximise service delivery
- Support service users to maintain a safe clean and comfortable living environment within their accommodation
- Offer advice and support to negotiated and agreed support planning to enable them to develop their skills for independent living.
- Assist service users to maximise their income and to manage their personal budgets.
- Support service users to understand their rights and responsibilities under their occupancy agreements
- Support and motivation to service users encouraging them to achieve personal goals.
- Carry out regular service user risk assessment and ensure it is properly recorded and copied to relevant officers in the organisation.
- Review support plans periodically and adapt them according to changing needs
- Make sure service users pay the rent due to Target Housing as required by the occupancy agreement. Assist service users with their benefit claims where necessary.
- Monitor service users handling of Target Housing property and consumption of gas & electricity.
- Monitor service users compliance with their occupancy agreements and take action to resolve non-compliance issues informing line manager of serious breaches.
- Monitor occupancy to ensure that properties have not been abandoned or damaged and take prompt action when it happens to avoid unnecessary costs to TH
- Where appropriate help service users with budgeting. Negotiate with other bodies on behalf of the service user on the repayment of arrears such as rent owed to the Local Authority Housing Department.
- Enable and support the service user to deal with conflict and disputes amongst service users and between service users and neighbours.
- Assist in the delivery and development of service user activities.
- Keep all prescribed records in order that the value of the tenant support service can be audited and comply with confidentiality policy.
- Build links with external organisations to maintain constructive working relations and to ensure service users needs are met.
- Participate in call out duties.
- Participate in office duty arrangements.
- Provide cover for absent colleagues as directed.
General tasks
- Attend and participate in training sessions or activities as required.
- Participate in team meetings and supervision as required
- Perform other such duties as may be required to further aims of Target Housing within the Health and Safety requirements.
- Adhere to all of Target Housings policies and procedures in particular our Equal Opportunities Confidentiality and Health and Safety policies.
- Carry out other such duties as directed by senior managers as appropriate to the aims of Target Housing.
Person specifications
- In-depth and up to date knowledge of Welfare Benefits System.
- Experience in risk assessment and support planning
- Experience of working with vulnerable adults and/or within a supported living environment
- An understanding of relevant legislation relating to vulnerable adults
- Experience of working in partnership with Local Authorities and Health/Social Care professionals
- NVQ level 2 in Health and Social Care is preferred
Competencies
Customer Focus (Critical)
Integrity (Critical)
Team Working (Critical)
Confidence & Judgment (Very Important)
Communication and Influence (Very Important)
Planning & Organising (Important)
Technical (Important)
Required Experience:
Senior IC