Job Summary
We are seeking an IT Specialist to oversee and manage office IT systems security installations and store IT infrastructure support. The ideal candidate will be responsible for ensuring smooth day-to-day IT operations supporting system setup and maintaining a secure IT environment across the organization.
Key Responsibilities
- Manage and maintain office/store IT systems including network hardware and software
- Ensure IT security including data protection access control and cybersecurity measures
- Install configure and troubleshoot hardware software and network systems for office and retail locations
- Provide technical support and training to employees on IT systems and tools
- Support the setup and maintenance of POS (Point-of-Sale) systems network infrastructure and security systems in retail stores
- Collaborate with vendors and external IT service providers for system upgrades and troubleshooting
- Monitor system performance identify potential issues and implement proactive solutions
- Develop IT policies and best practices to ensure efficiency and security compliance
Qualifications
- Bachelors degree in Information Technology Computer Science or a related field
- 4 years of experience in IT support system administration or network management
- Strong knowledge of networking cybersecurity and IT infrastructure
- Experience with Windows and Mac operating systems cloud-based solutions and enterprise IT tools
- Hands-on experience with POS systems and retail IT operations is a plus
- Strong troubleshooting and problem-solving skills with a customer-focused approach
- Ability to work independently and support multiple locations
Preferred Qualifications
- Experience in the retail or beauty industry
- Familiarity with Google Workspace Microsoft 365 VPNs and cloud security solutions
- Bilingual in English and Korean is a plus