RETENTION MANAGER
RETENTION MANAGER
Posted on :
14-08-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Job Description: Retention Manager (French Desk) Cyprus
Are you passionate about building lasting relationships and ensuring customer satisfaction We are seeking a dedicated and experienced Retention Manager for our French Desk in Cyprus! With a minimum of 2 years of experience youll be at the forefront of our efforts to maintain and enhance customer loyalty. Join us and enjoy a competitive salary while making a difference!
Key Responsibilities:
- Develop and Implement Retention Strategies: Craft effective plans to retain customers and reduce churn.
- Customer Relationship Management: Build strong lasting relationships with our French-speaking clients.
- Feedback Analysis: Gather and analyze customer feedback to improve service and product offerings.
- Cross-Department Collaboration: Work closely with sales marketing and product teams to ensure a seamless customer experience.
- Reporting and Insights: Regularly report on retention metrics and provide actionable insights to drive improvements.
Requirements:
- Experience: Minimum of 2 years in a retention or customer service role.
- Language Skills: Proficient in French; other language skills are a plus.
- Communication Skills: Strong verbal and written communication skills.
- Analytical Mindset: Ability to analyze data and trends to make informed decisions.
- Problem-Solving Skills: Quick thinker who can resolve issues efficiently and effectively.
Benefits:
- Competitive Salary: Enjoy a salary that reflects your skills and experience.
- Professional Growth: Opportunities for career advancement and personal development.
- Dynamic Work Environment: Be part of a vibrant and multicultural team.
Employment Type
Full Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
