Fleet & Technology Support Coordinator
Fleet & Technology Support Coordinator
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Job Description
- Global Market Leader in Forklifts & Material Handling Equipment
- Friendly Team Environment
- A culture thats designed to help you grow.
Join a national leader in material handling solutions.
Toyota Material Handling Australia (TMHA) is seeking an experienced and highly motivated Fleet & Telematics Support Coordinator to take ownership of our telematics support and fleet reporting function supporting key national accounts and internal stakeholders across the country.
About the Role:
As the Fleet & Telematics Support Coordinator you will play a critical role in the operational performance of TMHAs Fleet Management Department. Youll bridge technical and commercial functionsproviding strategic reporting supporting telematics deployments and delivering expert technical guidance for our Toyota forklift fleet.
You will be the go-to expert for our telematics platform (Toyota ISite) working closely with corporate clients account managers technicians and international development teams to ensure optimal fleet efficiency and customer satisfaction.
Key Responsibilities:
Fleet & Operations
- Perform daily operations of TMHAs Fleet Management Department.
- Deliver tailored fleet reporting and insights to Corporate and Major Account customers.
- Collaborate with account managers to drive fleet efficiency and reduce operational costs.
- Contribute to the development and review of national fleet proposals.
Telematics & Technical Support
- Support TMHAs ISite telematics system across a national fleet.
- Provide expert technical support to technicians for diagnostics and fault resolution.
- Interpret and design wiring diagrams for telematics installations.
- Engage with development teams to ensure system reliability and performance.
Customer & Vendor Engagement
- Support telematics setup during new fleet rollouts.
- Support key stakeholders to ensure systems are configured maintained and supported effectively.
Continuous Improvement
- Identify and implement process improvements across fleet systems and reporting.
- Provide data-driven insights to support strategic business decisions.
- Support or lead fleet-related projects as directed by senior management
What Were Looking For:
Education & Experience
- Trade qualification in Electrical Mechanical or related field (essential).
- Experience in fleet telematics or technical service roles.
- Experience working with Toyota forklifts or similar MHE equipment.
- Proven expertise in telematics systems like Toyota ISite (or equivalent).
- Experience with national reporting and stakeholder engagement is highly regarded.
Skills & Attributes
- Strong diagnostic and fault-finding ability.
- Able to read and create electrical schematics.
- Advanced data reporting skills (Excel Power BI etc.).
- Excellent communicationable to simplify technical concepts for any audience.
- Project coordination strategic thinking and customer-first mindset.
- Collaborative detail-focused and results-driven.
Why Join TMHA
- Be part of a respected and innovative national brand.
- Work with cutting-edge technology in the material handling industry.
- Strong opportunities for career development and learning.
- Competitive salary and supportive team environment
Our Commitment:
TMHA is committed to ongoing growth and development of our employees. As a suitable candidate you will be provided with the required training support and development to further expand on your existing knowledge.
How to Apply:
If you are interested in this exciting and challenging role please submit your application with a current Resume to TMHA via our website or by pressing the Apply button.
About the Company:
Toyota Material Handling Australia (TMHA) is Australias number one forklift company. TMHA is fully owned by the Toyota Industries Corporation (TICO). TICO is a Japanese multicultural manufacturer and global leader in forklift manufacturing and retail distribution.
TMHA is the exclusive Australian retailer for new sales of the world-renowned Industrial Equipment. Due to TMHAs structure and close relations with the factories TMHA provides its employees with the industry best accredited product trained technical support.
TMHAs is a strong financially secure business with a great future ahead and prime focus on the development of our people.
Required Experience:
IC
Employment Type
Full Time
