Office Coordinator Clerical
Office Coordinator Clerical
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1 Vacancy
Job Description
At Cleveland Clinic Health System we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence pushing the boundaries and transforming the patient experience every day.
We all have the power to help heal and change lives beginning with our own. Thats the power of the Cleveland Clinic Health System team and The Power of Every One.
Job Title
Office Coordinator Clerical
Location
Palm City
Facility
Palm City Medical Center
Department
Palm City Facility Admin-Cleveland Clinic Martin Health
Job Code
000668
Shift
Days
Schedule
8:00am-5:00pm
Job Summary
Job Details
Join Cleveland Clinics Martin North Health and Wellness Center in Palm City Florida and become a part of one of the most respected healthcare organizations in the world. This patient-friendly facility offers primary care express care and a wide array of specialties providing patients with the world-class care Cleveland Clinic is known for. Here you will work alongside passionate and dedicated caregivers receive endless support and appreciation and build a rewarding career.
As an Office Coordinator you will help support clinic operations by collaborating with physicians nurses and other caregivers. You will assist with making appointments handling Outlook calendars coordinating physician-patient contact and organizing contracts. You will also collaborate with multiple specialties and community practices which will help to strengthen your communication skills and learn backend management. This is a great opportunity to join a family of caregivers who are bubbly welcoming and prepared to offer unparalleled customer service.
A caregiver in this position works days from 8:00AM 5:00PM.
A caregiver who excels in this role will:
Answer the phone triage calls schedule appointments schedule diagnostic testing and / or surgical procedures obtain referral / authorizations maintain physician calendar and other administrative duties.
Support clinic operations by direct involvement with the physician(s) and nurse(s).
Facilitate the access of patients to CCF through direct patient appointment scheduling or by serving as a liaison between patients and / or other medical departments.
Take and relay phone messages for the respective area in a clear and concise manner in accordance with CCF policy.
Assist with calendar meeting and travel arrangements as requested and ensure proper forms are completed.
Ensure all patients are rescheduled relating to physician out days in a timely manner.
Utilize the correct pathway to retrieve lab and radiology reports (via Net Access) and dictated reports (via Total eMed) as needed.
Verify and update patient demographics and insurance information.
Identify whether patients need a referral and / or authorization and obtain referral and / or authorization when necessary.
Obtain proper information such as PCP referring physician CPT / DX codes prior to entering request into referral module.
Input reasons for all visits on all appointments.
Maintain complete and up-to-date documentation and files including product and service quotes.
Minimum qualifications for the ideal future caregiver include:
High School Diploma or GED
Two years of clerical customer service or other relevant experience
Knowledge of medical terminology gained through experience or formal course work
Basic math skills such as addition subtraction multiplication division and percentages
Strong computer skills and working knowledge of Microsoft applications
Typing competency with the ability to format spell punctuate edit and proofread
Preferred qualifications for the ideal future caregiver include:
Medical office or insurance experience
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how were dedicated to providing what matters most to you: Requirements:
Ability to perform work in a stationary position for extended periods
Ability to operate a computer and other office equipment
Ability to travel throughout the hospital system
Ability to communicate and exchange accurate information
In some locations ability to move up to 10 pounds
Personal Protective Equipment:
Follows Standard Precautions using personal protective equipment as required for procedures.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health Systems Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment transfers and promotions are made upon the basis of the best qualified candidate without regard to color race religion national origin age sex sexual orientation marital status ancestry status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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