Medical Office Receptionist Entirecare Flagstaff
Medical Office Receptionist Entirecare Flagstaff
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
This positions work location is on site only.
Responsibilities
* Secures sorts opens and distributes forms mail communications office supplies and office equipment.
* Provides backup coverage for other support staff ensuring completion of assignments. Prioritizes and completes special projects as assigned.
* Coordinates and maintains efficient office operations.
* Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns.
* Maintains reports involving patient scheduling (i..e Tele Vox).
* Trains and orients appropriate office staff on front office responsibilities.
* Inventories and reorders necessary equipment/supplies maintains inventory of necessary floor stock items (varies by location).
* Actively listens to the people we serve and co-workers. Responds promptly reliably and in an understandable manner.
* Provides prompt and courteous service and communicates when service is delayed.
*Prevents calms or diffuses irate callers and patients by working with them to identify concerns and properly direct calls or solutions.
* Processes varied types of payments from patients including but not limited to co-pays deductibles and co-insurance.
* Performs end of day reconciliation and corrects billing errors using programs including BOS.
* Gathers and processes patient forms necessary to gain authorization for department visits tests labs and procedures-ECT TMS (varies by location).
* Knowledge of legal and ethical considerations related to patient information.
* Ensures appropriate consent for care and authorization to obtain or release information are obtained.
* Develops and maintains distribution lists for various communications.
* Maintains rapport with customers managers and employees; set priorities to maintain work flow.
* Uses appropriate medical terminology and organization services.
* Communicates with providers and their staff as needed about any patient concerns/issues related to scheduling.
* Consults with clinic leadership about any system problems.
* Maintains continuity of work and operations by documenting and communicating needed actions to management discovering irregularities and determining continuing needs.
* Stays current and complies with state and federal regulations/statutes and company policies that impact the employees area of responsibility.
* If required for position ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
* Completes all company mandatory modules and required job specific training in the specified time frame.
Qualifications
High School Diploma or GED - Required
Associates Degree - Preferred
Fingerprint Clearance Card application number- Required upon hire
Fingerprint Clearance Card- Required within 90 days from date of hire
Minimum two years in medical or comparable field - Preferred
Minimum two years of customer service experience - Preferred
Previous experience with Dimensions Lawson Halogen Midas Microsoft Office Suite - Preferred
Employment Type
Unclear
