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You will be updated with latest job alerts via emailReady to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook
We are inviting applications for the role of Manager Accounts Payable
We are looking for someone with extensive knowledge and understanding of entire AP process with expertise in managing a team of AP analysts. We need someone with strong operational knowledge & proven track record of running high performing teams in this role were looking forward you to have knowledge in Invoice processing Helpdesk T&E. The Accounts Payable team is part of the Finance Operations pillar which is responsible for executing day-to-day operations (sourcing procurement accounts payable payroll general ledger accounting and financial reporting) for our clients. We protect and oversee corporate assets by establishing a control framework and audit environment and ensure those frameworks are implemented and followed. The Accounts Payable team is ultimately responsible for ensuring vendors are paid within contractual terms; that invoices are processed accurately and paid with appropriate approvals and support.
Responsibilities
Ensures that the performance objectives (KPIs) / process delivery time (SLAs) set under the contract are fulfilled.
Presents the performance indicators in the operational review meetings as & when required
Handle client/ supplier escalations & follow Corrective & Preventive Action process
Find opportunities for efficiency improvements of helpdesk processes including improved load balancing and FTE reduction over time as well as the use of automation where feasible
Drives transformation initiatives and projects to deliver financial and productivity benefits to customer in accordance with the contractual clauses concluded with the client
Motivation and leadership of the overall team as assigned
Coaching mentoring and succession planning for team members. Coaching & mentoring supervisors & share performance feedback with reference to team performance Lean ideas & Genome learning
Consolidate monthly productivity & accuracy for the team to track performance and MOJO
Ensures that the team members have all the operational resources and necessary applications & tools (upon completion of LTO)
Analysing daily operational reports and ensure high aged/ high value cases/Documents are dealt with
Conducts team huddles to communicate the information regarding to the process priorities
Monitors the team performance daily and provides feedback on the performance and the process activity results to team members identifies areas to improve the knowledge process and plans relevant training sessions to these areas.
Ensures daily QC is done by supervisors and report is published feedback is shared
Participates in the selection/hiring of team members for different roles by assessing their process experience/ knowledge.
Ensures timely onboarding/offboarding activities for the team members.
Coordinates and ensures the creation of the Standard Operating Procedures for the processes managed updates and validates them before sending them to the customer for sign off ensuring that they are accurate comprehensive and explained in a logical manner tailored to the process needs
Immerse into Genpact Genome learning platform and upskill by completing regular trainings for self & drive it within the team
Drive timely employee feedback from the team on Amber- Genpact employee feedback portal
Drive Lean Ideas / build DNA for continuous process improvement and efficiency identify improvement ideas from any issues/escalations received in AP
Conducts performance appraisals for the team
Qualifications we seek in you!
Minimum Qualifications
Proficiency in English
Graduation in commerce/accounting
Relevant work experience in roles within finance / P2P
Previous experience in leading a team
Previous experience of working in SAP/Best
Excellent knowledge of MS Office (Excel mainly)
Demonstrates intellectual curiosity and ownership mentality displays a willingness to challenge the status quo leading to the creation and implementation of excellent processes
Demonstrates the ability to think at the goal level (smart agile demonstrates common sense)
Preferred Qualifications/ Skills
Advocate planning and continuous improvement
Encourage dedication and Promote ethics and compliance
Demonstrate flexibility
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other wayExamples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Manager
Full-Time