Lodge Couple Front of House Manager & Head Field Guide
Lodge Couple Front of House Manager & Head Field Guide
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4-5years
30000 - 30000
1 Vacancy
Job Description
Are you an experienced mature couple with a shared passion for hospitality and the African bush We re recruiting on behalf of our client for a dynamic duo to take on two key roles: Front of House Manager and Head Field Guide.
This is a unique opportunity to join an intimate wellestablished lodge that offers an authentic safari experience situated in one of South Africa s most serene natural settings.
1. Front of House Manager
You will be the welcoming face of the lodge responsible for delivering warm attentive guest experiences from arrival to departure. The ideal candidate is calm under pressure highly organised and committed to upholding service standards while nurturing a team culture that aligns with the lodge s ethos.
Key Responsibilities:
Guest checkins/outs hosting and concierge duties
Overseeing guest satisfaction and handling feedback professionally
Coordinating housekeeping and dining teams
Stock control ordering and basic lodge admin/reporting
Assisting with reservations communication and logistics
Upholding a strong frontofhouse presence during service times
2. Head Field Guide
You will lead all fieldbased activities offering guests a memorable and safe wildlife experience while ensuring conservation protocols are respected. We re looking for someone with a deep knowledge of the bush strong guiding credentials and the confidence to lead a team of junior guides and trackers.
Key Responsibilities:
Conduct daily game drives and bush walks
Mentor and support guiding team
Ensure vehicle maintenance and equipment readiness
Work closely with the lodge team to align guest activities with itineraries
Maintain safety standards and compliance with guiding regulations
Requirements
Mature couple with prior lodge/hospitality experience in similar roles
Willing to live and work fulltime onsite in a remote bush environment
Excellent interpersonal skills and a strong guestfirst mindset
Demonstrated ability to work independently and as part of a closeknit team
South African citizenship or permanent residency preferred
Front of House Manager:
Strong administrative and organisational skills
Proficient in hospitality systems (e.g. NightsBridge MS Office)
Previous experience in guest relations or lodge management preferred
Field Guide (NQF2) or higher
Valid PDP and First Aid certification
DEAT/THETA registered
Rifle proficiency and competency (advantageous)
Benefits
Competitive remuneration package (based on experience and qualifications)
Livein accommodation provided onsite
Meals and utilities included
Opportunity to be part of a handson passionate team in a pristine wilderness setting
Career growth in a wellregarded lodge with a loyal guest base
Front of House Manager: Strong administrative and organisational skills Proficient in hospitality systems (e.g., NightsBridge, MS Office) Previous experience in guest relations or lodge management preferred Head Field Guide: Field Guide (NQF2) or higher Valid PDP and First Aid certification DEAT/THETA registered Rifle proficiency and competency (advantageous)
Education
Mature couple with prior lodge/hospitality experience in similar roles Willing to live and work full-time on-site in a remote bush environment Excellent interpersonal skills and a strong guest-first mindset Demonstrated ability to work independently and as part of a close-knit team South African citizenship or permanent residency preferred
Employment Type
Full Time
