Senior Technical Consultant
Senior Technical Consultant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Minimum requirements:
- Applicable tertiary qualification in IT
- Technical certifications for cloud technologies AWS certified preferred
- 35 years of experience in a similar technical application support or technical consulting role
- 35 years of experience implementing and supporting web and mobile applications
- 35 years of experience with cloud technologies such; preference given to AWS
- Experience leading client facing meetings and technical engagements
- Experience working within an ITSM / ITIL governed environment
- Experience with teaching and learning technologies; preference given to Moodle LMS
- Experience with web and application servers: IIS Apache & Tomcat
- Experience with operating systems: Windows Server & Linux
- Experience with databases: MySQL PostgreSQL SQL Server Oracle
Responsibilities:
- Consulting:
- Designing planning and delivering high quality technical professional services to customers
- Technical Support:
- Assisting clients with escalated technology and product queries
- Accurate and timely processing of support cases using Eiffel Corp and/or partner support systems
- Adhering to or exceeding SLAs for products and/or clients they support
- Technology:
- Actively maintaining and improving own technology and product expertise
- Process and resources
- Actively maintaining and improving company internal processes and resource
Employment Type
Full Time
