Business Analyst
Business Analyst
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5years
1 - 1
1 Vacancy
Job Description
Are you a problem-solver who thrives on translating business needs into smart scalable solutions Were looking for a Senior Business Analyst with a sharp analytical mindset and a deep understanding of IT operations to help us drive excellence across the entire application lifecycle. As a key player in our Agile team youll work closely with cross-functional stakeholders including Developers UI/UX Designers QA Analysts Product Owners and IT Leads to shape refine and deliver innovative technology solutions that keep our systems resilient secure and customer-centric
Role And Responsibilities
- e.g. Core Role tasks and responsibilities
- Collaboration with Team Lead Stakeholders IT PO and Team regarding Operational topics
- is responsible for the needs-based operating process within the agreed quality
- ensures the operability and operational quality of the applications over the entire life cycle in the area of responsibility
- ensures the implementation of all tasks and content of the process IT Operations (IT.03 Monitor and Operate IT Product)
- Controls the overall release and change management of the applications in the area of responsibility
- controls the implementation of technical lifecycle management measures as well as the identified security measures for the assigned applications
- controls the measures to improve operational quality for the assigned applications
- supports the product owner with operational issues
- prioritizes the scope of operations of the applications to the product owner for the assigned applications
- prioritizes the necessary operational scopes for in the product backlog for the assigned applications
- decides all operational issues within the scope of the planned resources for the assigned systems and applications
- supports the AWM Processes "Deliver & Operate IT Technology" and "Manage IT Governance"
- controls the measurement and communication of the operation KPIs and defines the necessary measures to improve quality or the assigned applications
- supports the LRE in post mortem handling of major and critical incidents
- supports the LRE in all of its assigned tasks regarding the assigned applications
- supports ITSCM tasks (e.g. IT emergency exercises) and tasks in manage availability
- Ensure that all processes are investigated / considered in obtaining the specifications of the user requirements.
- Propose and review system designs and evaluate alternatives.
- Review and present proposals / system solutions to IT Project Lead DevOps Team UI/UX team QA Team and Product Owner / Business team.
- Detailed documentation relevant to all stakeholders (Business/Developers/UX/QA).
Requirements
- Solution design involving all stakeholders (Business/Developers/UI/QA).
- Participate in stand-up s and meet with end users and other stakeholders and gather requirements.
- Gather Analyse and Implement new system requirements specifications.
- System testing /parallel runs assist QA in testing systems/solutions.
- Excellent data collection and analysis skills
- Working knowledge using Agile development methodologies
- Working knowledge of Confluence / Jira
- Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
Qualifications/Experience
- Work experience diploma / degree in business / IT environment.
- 5 to 8 years BA experience
WS Environment (required). EC2, ECS, Lambda, Step functions, IAM, etc. Experience in OCR & IDP tooling and projects
Employment Type
Full Time
