Our client in the service sector is seeking an experienced and dedicated Camp Supervisor to join their team.
Salary and Benefits:
Main Responsibilities:
- Oversee daily camp operations ensuring all departments (housekeeping kitchen maintenance guest services) are running smoothly and efficiently.
- Supervise and support camp staff ensuring tasks are completed to a high standard and in line with company procedures.
- Coordinate guest arrivals check-ins and overall guest experience to ensure a warm and professional welcome.
- Monitor cleanliness safety and maintenance of guest tents/rooms public areas and back-of-house facilities.
- Maintain accurate records of occupancy supplies incidents and staff schedules.
- Assist with stock control and ordering of camp supplies including food beverages and cleaning materials.
- Ensure compliance with health safety hygiene and environmental standards throughout the camp.
- Address guest queries feedback and complaints promptly and professionally.
- Liaise with head office and senior management to report on camp operations and any issues.
- Foster a positive team environment and provide on-the-job training and support to junior staff.
Key Skills:
- Strong leadership and supervisory skills.
- Excellent interpersonal and communication abilities.
- Good organizational and multitasking skills.
- Strong attention to detail and commitment to service excellence.
- Ability to remain calm under pressure and solve problems efficiently.
- Knowledge of hospitality standards and guest service best practices.
- Basic understanding of logistics housekeeping and maintenance coordination.
- Culturally sensitive and able to work in remote or rural environments.
- Adaptability and willingness to work flexible hours including weekends and public holidays.
Qualifications:
- Certificate or Diploma in Hospitality Tourism Camp Management or related field (preferred).
- Minimum 3 5 years of experience in the hospitality or camp environment with at least 1 2 years in a supervisory role.
- First Aid certification is an added advantage.
- Basic computer literacy for reporting and communication.
- Experience working in remote or safari camp settings is a strong advantage.