Customer Experience Officer x3
Customer Experience Officer x3
Posted on :
08-08-2025
Employer Active
1 Vacancy
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Job Description
Are you passionate about delivering outstanding customer service Do you enjoy solving problems and creating positive experiences
Our client is looking for a Customer Experience Officer to join their dynamic team.
Salary and Benefits:
- Negotiable
Key Responsibilities:
- Respond promptly to customer inquiries and provide accurate information on banking products and services.
- Handle and resolve customer complaints professionally to ensure satisfaction.
- Collect and analyze customer feedback to recommend service improvements.
- Maintain detailed records of customer interactions.
- Work closely with different teams to address customer needs effectively.
- Support initiatives to enhance customer experience and retention.
Key Skills:
- Excellent communication and interpersonal skills.
- Strong problem-solving skills with a customer-focused approach.
- Ability to manage multiple tasks and work well under pressure.
- Excellent computer skills
- Key Qualifications:
- Diploma or degree in Business Marketing Banking or related field (preferred).
Employment Type
Full-time
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