Motor Warranty Assessor (Centurion)
Motor Warranty Assessor (Centurion)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As the OUTsurance Claims Motor Warranty Assessor you will be responsible for validating and finalising personal lines and business motor warranty claims.
Qualifications :
Qualifications
- Matric
- Trade Tested Motor Mechanic (Red Seal)
- FAIS Accreditation or a FAIS recognized qualification will be highly beneficial.
Additional Information :
Experience:
- 2 years Claims experience especially in a shortterm insurance industry is beneficial.
- 2 years workshop experience (Post Trade Test) is essential.
- 2 years Motor warranty Assessor experience is essential.
Responsibilities:
- Finalise all reports and administration (reports scanning photographs etc.)
- Liaise with service providers and clients.
- Make the decision all administration and telephonic queries arising around that.
- Handling and resolving all queries and problems from service provider and clients.
- Conduct all the above to the required performance and quality standards that are in place.
- Meet KPIs and KPAs set out by the organization.
- Prepare referral templates on claims.
Skills and Competencies:
- Excellent interpersonal and communication skills (verbal and written)
- Computer literacy is essential
- Conflict handling
- Selfdisciplined and selfmotivated (must be able to work independently)
- Problem solving/initiative
- Negotiating
- Stress tolerance
- Tenacity and resilience
- Be an analytical thinker
- Customer service oriented
- Deadline and results oriented
- Attention to detail
- Takes ownership and responsibility
- Adaptability
An ideal candidate will be able to align their personal work values to the OUTsurance values. Enthusiastic in dealing with people in a stressful deadline orientated environment is essential.
In accordance with OUTsurance Insurance Company Ltd Employment Equity goals preference will be given to individuals who meet the job requirements and are from the various designated groups.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
