Business Unit: Chief Operating Office
Salary Range:
Location:UK Hybrid Gosforth and Glasgow
Work type:Permanent Full Time
Live up to your potential. Live a life more Virgin.
Digital Service Support (DSS) sits within Technical Operations and Cyber Security (TOCS) and is responsible for supporting the banks digital banking services such as retail and business banking public websites and credit cards. Our ideal candidate will have a technical background (Windows Server & RHEL) and a proven track record of leading a team of engineers.
- Lead manage and develop a team of colleagues providing direction and leadership on all activities within IT where there is impact/change on own area of responsibility.
- Take ownership for tactical and strategic change in accordance with agreed standards and time cost and quality measures. E.g. the migration of services from IBM Cloud to onpremise/Azure and the migration off legacy systems.
- Defect/Incident/Problem investigation across all environments validation and resolution within technical specialism(s). Contributing to resolution of all environmental issues.
- Take responsibility for ensuring that platforms in area of responsibility meet current and future business service availability requirements.
- Ensure ongoing operation effectives of relevant platform in line with industry best practise and internal standards
- Ownership for the maintenance patching hardware & software and upgrades in line with relevant security standards.
- Experience of leading an IT team
- Ability to communicate and build relationships with internal / external stakeholders at all levelsSME in at least one of our key skills UNIX ADC(F5) IBM Cloud Azure
- Experience of monitoring tools frameworks and processes (Dynatrace)
- A growth mindset with a proactive attitude to learning new technologies and skills
- Ability to work to challenging timescales and deliver to planned schedules
- Highly collaborative with excellent communication skills both written and verbal
Its a bonus if you have but not essential
- Familiar with SDLC and Agile methodologies
- Experience in the Financial Services industry
- Be willing to join our 24/7 on call rota
Wed really like you to have the skills and experience listed in the To be successful section above. However its about getting the right person so we have some flexibility in what we are looking for. The rest is just our wish list so please dont let that put you off applying wed love to hear from you!
Be yourself at Virgin Money:Our purpose is to make people happier about money this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. Were committed to creating an inclusive culture where colleagues feel safe and inspired to contribute speak up and be heard.
As a Disability Confident Leader well interview candidates with a disability who meet the minimum requirements for the role where volumes allow us to do so. If you need any reasonable adjustments or support making your application contact our Talent Acquisition team
Points to Note:Its a good idea to let your current people leader know if you are going to apply for an internal role so they can support your application we always recommend you share your plans with them. If youre interested in this opportunity we recommend that you get in touch withSteve Sinclair wholl be able to tell you all about the role which will help you make a great application.
Now the legal bit
Please note that some of our legacy contracts are nonflexible therefore if you move to a new role or make a change to your existing terms youll move onto our standard flexible contract 8am 8pm.
If you successfully secure a new role the salary and notice period youll be offered will be in line with our reward and policy guidance. Not sure what this would mean for you and want to know more Contact Talent Acquisition or feelfree to start a conversation withHaRiour new HR Virtual Agenton MS Teams to help with your questions.