Customer Solutions Manager, Sub Saharan Africa
Customer Solutions Manager, Sub Saharan Africa
Posted on :
17-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
17-05-2025
Job Description
Join our innovative cloud solutions team where youll guide enterprise customers through their digital transformation journey. As a Customer Solutions Manager youll collaborate with diverse teams to create and implement strategic cloud adoption plans that drive business success.
About the Team
We are a global team dedicated to helping organizations realize their full potential through cloud technology. Our collaborative approach combines technical expertise with customer advocacy to deliver worldclass support and solutions. We partner with organizations across industries from emerging businesses to enterprise customers supporting their missioncritical applications.
Key job responsibilities
Design and implement customer success strategies aligned with business outcomes
Foster relationships with stakeholders to ensure effective communication and collaboration
Coordinate crossfunctional teams to deliver comprehensive cloud solutions
Monitor and report on customer adoption progress and success metrics
Develop and maintain implementation roadmaps for complex technical initiatives
A day in the life
Youll collaborate with crossfunctional teams to develop and execute customer success strategies. Your day might include facilitating strategic planning sessions coordinating with technical teams on migration projects and consulting with customers on their cloud adoption journey. Youll build relationships with stakeholders at all levels while ensuring alignment between business objectives and technical solutions.
Bachelors degree in science technology engineering math business or equivalent
5 years experience managing technical or engineering programs
3 years of customerfacing experience working with executives and technical teams
Demonstrated ability to coordinate crossfunctional teams and deliver results
Project management certification (PMP SCRUM/Agile SAFe)
Experience with cloud services implementation and modernization projects
Advanced degree in technology business or related field
Experience in digital transformation initiatives
Knowledge of cloud computing technologies and industry trends
Amazon is an equal opportunities employer and we value your passion to discover invent simplify and build. We welcome applications from all members of society irrespective of age sex disability sexual orientation race religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of this regard the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national along with an updated curriculum vitae.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
About the Team
We are a global team dedicated to helping organizations realize their full potential through cloud technology. Our collaborative approach combines technical expertise with customer advocacy to deliver worldclass support and solutions. We partner with organizations across industries from emerging businesses to enterprise customers supporting their missioncritical applications.
Key job responsibilities
Design and implement customer success strategies aligned with business outcomes
Foster relationships with stakeholders to ensure effective communication and collaboration
Coordinate crossfunctional teams to deliver comprehensive cloud solutions
Monitor and report on customer adoption progress and success metrics
Develop and maintain implementation roadmaps for complex technical initiatives
A day in the life
Youll collaborate with crossfunctional teams to develop and execute customer success strategies. Your day might include facilitating strategic planning sessions coordinating with technical teams on migration projects and consulting with customers on their cloud adoption journey. Youll build relationships with stakeholders at all levels while ensuring alignment between business objectives and technical solutions.
Bachelors degree in science technology engineering math business or equivalent
5 years experience managing technical or engineering programs
3 years of customerfacing experience working with executives and technical teams
Demonstrated ability to coordinate crossfunctional teams and deliver results
Project management certification (PMP SCRUM/Agile SAFe)
Experience with cloud services implementation and modernization projects
Advanced degree in technology business or related field
Experience in digital transformation initiatives
Knowledge of cloud computing technologies and industry trends
Amazon is an equal opportunities employer and we value your passion to discover invent simplify and build. We welcome applications from all members of society irrespective of age sex disability sexual orientation race religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of this regard the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national along with an updated curriculum vitae.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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