Debt Collections Agent
Debt Collections Agent
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1-3years
5500 - 5500
1 Vacancy
Job Description
Our Client a dynamic contact centre focused on ethical high-performance debt recovery seeks to employ driven energetic and motivated Debt Collection Agents who thrive in fast-paced target-driven environments.
Key Skills & Competencies Include:
Strong business insight and understanding of debtor behaviour
Skilled in debtor profiling and applying tailored recovery strategies
Persuasive negotiation with adult-to-adult communication style
Excellent attention to detail and accurate data capturing
Ability to prioritise workload and perform under pressure
Self-motivated disciplined and goal-oriented
Committed to delivering high-quality excellence that meets team goals
Collaborates well with others and contributes positively to workplace culture
Requirements
Grade 12 (Matric)
2 years experience in debt collections or a similar role
Strong communication negotiation & problem-solving abilities
Proficient in computer systems and collections software
Ability to handle conflict professionally and find fair resolutions
Receptive to feedback and committed to continuous learning
Proven track record in meeting targets and deadlines
High standard of integrity and compliance awareness
Ability to thrive in a fast-paced target-driven environment
Strong sense of accountability and team collaboration
Grade 12 (Matric) 2+ years experience in debt collections or a similar role Strong communication, negotiation & problem-solving abilities Proficient in computer systems and collections software Ability to handle conflict professionally and find fair resolutions Receptive to feedback and committed to continuous learning Proven track record in meeting targets and deadlines High standard of integrity and compliance awareness Ability to thrive in a fast-paced, target-driven environment Strong sense of accountability and team collaboration Strong business insight and understanding of debtor behaviour Skilled in debtor profiling and applying tailored recovery strategies Persuasive negotiation with adult-to-adult communication style Excellent attention to detail and accurate data capturing Ability to prioritise workload and perform under pressure Self-motivated, disciplined, and goal-oriented Committed to delivering high-quality excellence that meets team goals Collaborates well with others and contributes positively to workplace culture
Education
- Grade 12 or equivalent
Employment Type
Full Time
