Director of Banquets - Vietnamese only
Director of Banquets - Vietnamese only
Posted on :
06-06-2025
Employer Active
1 Vacancy
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Job Description
This position is responsible for the supervision and management of Banqueting operations to maximize guest satisfaction and department profits.
Banquet Operation
- To work closely with Sales colleagues in respect of requests for inspection or care of walk-in potential clients coordinate for the banquet events.
- To be a sales champion for the hotel generating and following up on business referrals and potential sales leads to maximize business for the hotel.
- To assist in the design and implementation of attractive banquet packages and ways to promote them
- Coordinates with the purchasing department of the hotel for specific purchasing requirements relating to the Banqueting.
- Work with the culinary team to create attractive food products presentations and improve food quality that support the image of the hotel
- Develop and maintain the policies and standards of Banquet Operations
- To have full knowledgeable of the following: Function room capacities and various set ups available space and rental charges Menus and pricing Guarantee policy Cancellation policy Payment policy Corkage fees Miscellaneous pricing (floral entertainment etc) Shipping receiving policies
- Post Event to contact clients after scheduled functions to ensure guest satisfaction and to solicit rebooking
- To monitor handle and process all billing/ payment procedures according to Accounting standards.
- Implement safety and emergency procedures when necessary
- Supervise the maintenance of all public areas to be presentable with specific set-ups at all times
- Maintain the inventory stock of all equipment on and off the property
- Ensure proper care security and maintenance of Banquet equipment through proper supervision of service personnel including outside contractors
Team Management
- Interview select and recruit Banquet employees
- Identify and develop team members with potential
- Conduct performance review with the team
- Constantly monitor team members appearance attitude and degree of professionalism
- Develop conduct maintain all staff training programs for team members focusing on their development needs providing them with new skills to meet the changing needs of the business
- Prepare weekly staff schedules keeping in mind anticipated business operating budgets and standards of service
- Conduct monthly departmental meetings to provide information to team members obtain their feedback rectify operation issues and provide a regular forum for department communication
- Manage organization and cleanliness of departmental areas by conducting weekly walk through with Hygiene Manager Housekeeping and Engineering Department
- Perform other duties assigned by the Head of Department
Qualifications :
Knowledge and Experience
- Diploma in Hospitality Management/Food & Beverage preferred
- Additional certification(s) in Food & Beverage will be an advantage
- Experienced in all aspects of banquet service.
- Minimum 3 years of relevant experience in a similar capacity with proven records in delivering banquet operating results
- Excellent reading writing and oral proficiency in English language
- Good working knowledge of MS Excel Word & PowerPoint
Competencies
- Strong leadership interpersonal and training skills
- Good communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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