Business Support Specialist
Business Support Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
6 Month Contract Position
Minimum Requirements:
- Relevant Technical/IT Degree or Diploma.
- At least 5 years experience in ESH and ESG processes or similar role.
- Indepth understanding of the Sustainability landscape.
- Experience in change management system integration and solution designGlobal experience.
- Appreciation of technology accountable for knowledge of requisite processes for area of accountability.
Responsibilities:
- Collaborate with different stakeholders at the various operations to have a good understanding of the operational technologies for sustainability and capital projects.
- Engage with the manager Business Process Custodian (BPC) and Regional Process Owners (RPOs) on continuous business improvement opportunities.
- Focus is on Continuous improvement rather than daytoday incidents.
- Analyse business requirements interpret and capture them in a business requirements document (BRD).
- Assist in the functional preparation of Business Process Procedures and Documents Test Scenarios Enduser documentation and User manuals.
- Effective management of Incidents/Requests/Changes/Problems and Config requirements.
- Identify gaps in current global/ local business processes and ensure optimization.
- Participate in regional governance structures.
- Review quality assurance activities for the functional area. i.e. regression testing testing of change requests and bug fixes.
- Work with the Business Lead to manage requirements from thirdparty nonSAP suppliers i.e. interfaces to the application.
- Work with the Global Access and GRC team to ensure process optimization regional fit and compliance with statutory requirements legislative regulations policies work standards and governance requirements.
Employment Type
Full Time
