Role Purpose:
To underwrite and manage a portfolio of sectional title and community scheme insurance policies by evaluating risk setting appropriate terms and delivering a high standard of client service. This includes new business renewals and endorsements across residential and mixed-use property schemes.
Key Responsibilities:
- Assess and underwrite new applications for sectional title schemes ensuring accurate risk profiling and compliance with underwriting guidelines.
- Renew and maintain existing policies ensuring correct valuations coverage and client details are captured.
- Price risks appropriately based on exposure claims history location and construction type.
- Liaise with brokers managing agents trustees and internal stakeholders to clarify cover provide advice or negotiate terms.
- Evaluate building inspection reports surveyor inputs and claims data to improve risk selection.
- Handle mid-term changes including amendments to cover endorsements and policy cancellations.
- Ensure all policy documents schedules and underwriting notes are correctly issued and stored.
- Stay updated on legislation affecting sectional title schemes (e.g. Sectional Titles Act CSOS requirements).
- Provide support during claims disputes or queries relating to cover interpretation.
- Collaborate with the claims finance and legal departments to resolve complex client issues.
Requirements:
Qualifications:
- Matric / Grade 12 (essential)
- FAIS-compliant qualification in Short-Term Insurance (e.g. NQF Level 4 or higher)
- RE5 certification.
Experience:
- 3-5 years of underwriting experience in short-term insurance
- 2 years specifically in sectional title/community scheme underwriting
- Experience with insurance systems and underwriting software
Skills & Competencies:
- Strong knowledge of insurance products for buildings and community schemes
- Understanding of South African property legislation relevant to sectional title schemes
- Attention to detail and analytical thinking
- Strong written and verbal communication skills
- Client-focused with good negotiation and problem-solving skills
- Ability to work independently and as part of a team