Client Facing Consultant, Assurance Claims
Client Facing Consultant, Assurance Claims
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
To provide a high level of service to Customers SBIB provincial offices SBSA branches Underwriters by resolving insurance policy queries on Assurance products according to business needs to facilitate the development of customer loyalty through customer relationship management and to consistently portray a corporate image.
Qualifications :
Type of Qualification: Diploma
Field of Study: Finance and Accounting
- Matric/ National Certificate mandatory
- RE5
- An NQF 5 qualification recognized by the FSB
- FAIS Qualification Minimum of 120 Credits
Experience Required
Service Management
Operations
1-2 years Customer Service Experience in Long Term Insurance (Credit Life and Funeral products) /Contact Centre Experience
Additional Information :
Behavioural Competencies:
- Adopting Practical Approaches
- Checking Things and Documenting Facts
- Examining Information and pholding Standards
- Following Procedures and Interacting with People
- Producing Output & Upholding Standards
Technical Competencies:
- Active Listening
- Business Process Improvement
- Continuous Process Improvement
- Financial and Accounting Control
- Financial Systems Administration
- Verbal and Written Communication
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
