IT Technician
IT Technician
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
On the hunt for an IT Technician in DBN!
Duties & Responsibilities
If youre the kind of person who can diagnose a fault quicker than most can find the power button - and youre as comfortable in front of users as you are under desks or inside server rooms - this ones for you.
Reach out to:
Duties:
- Provide first-line technical support across hardware software and networking issues.
- Install configure and maintain desktops laptops printers and mobile devices.
- Troubleshoot Windows OS Office 365 network connectivity and hardware failures.
- Manage user account administration in Active Directory and email systems.
- Ensure all systems comply with internal IT policies and security protocols.
- Conduct regular maintenance and updates on systems software and infrastructure.
- Assist with procurement and inventory management of IT equipment.
- Provide support for AV equipment meeting rooms and remote conferencing tools.
- Document issues resolutions and maintain accurate asset records.
Job Experience & Skills Required:
Qualifications:
- Matric (Grade 12)
- A N certifications (or equivalent).
- Microsoft certifications (MCP/MCSA) advantageous.
- Diploma or relevant tertiary qualification in IT will be beneficial.
Experience:
- 2 - 4 years of IT support experience in a helpdesk or technical support environment.
- Experience supporting Windows 10/11 Office 365 and Active Directory.
- Familiarity with basic networking (TCP/IP DNS DHCP) and routing principles.
- Experience with remote support tools and ticketing systems.
Skills & Competencies:
- Strong problem-solving and troubleshooting skills.
- Excellent verbal and written communication abilities.
- Ability to prioritise tasks and handle pressure in a fast-moving environment.
- High attention to detail and ability to follow through on technical issues.
- Customer-centric mindset with a strong sense of urgency.
- Reliable self-driven and adaptable to different work environments and technologies.
If you have not had any response in two weeks please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
Package & Remuneration
Required Experience:
IC
Employment Type
Full-Time
