drjobs Pre-Sales Technical Consultant

Pre-Sales Technical Consultant

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1 Vacancy
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Job Location drjobs

Johannesburg - South Africa

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

At IDEMIA we aim to offer our employees a dynamic and exciting environment where you have opportunities for career growth and professional development.

Internal mobility is a great way for you to energize your career and to build your personal brand. Its also a great way to explore other functions professions or countries as IDEMIA operates in different businesses and in 50 locations around the world.

Purpose

This role provides technical support and expertise to the sales team and customers.

Key Missions

  • Ensures to be the main contact point for technical topics between customers and IDEMIA
  • Acts to understand customer technical needs and identifies potential products in relation to IDEMIAs product roadmap
  • Promotes IDEMIA products and services to customers
  • Provides on-going technical support to sales and contributes towards the preparation of sales presentations tender responses and proposals
  • Implements projects
  • Collects functional requirement specifications for applicable products with the customer
  • Manages the product selection process and ensures the right product is selected to match customers requirement
  • Participates in the project delivery and technical implementation
  • Coordinates final validation for applicable products with customers
  • Mainains a close relationship with technical counterpart of custome
  • Engages constantly in product specification reviews to upsell and influence the next product evolution
  • Assists in quality complaints from customer on delivered products through first level local troubleshooting
  • Supports quality team in the resolution of problem and coordinates response or communication to the customer
  • Promotes and implements standard products for small to medium size customers
  • Works under close supervision
  • Profile & Other Information

    Seize all the opportunities of our fast-paced environment. Expect the unexpected.


    Required Experience:

    Contract

    Employment Type

    Full-Time

    Company Industry

    About Company

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