Position: Operational & Executive Admin Assistant
Working Hours: 9:00am to 6:00pm Central European Time
Location: Remote (South Africa preferred)
Compensation: $1800 - 2500 per month depending on experienceCore Responsibilities
Logistics Admin
Trigger shipments based on warehouse notices
Generate shipping labels and confirm dispatch
Update ERP records and shipping systems
Follow SOPs for bundled shipments and special fulfillment cases
Inbox & Quote Management
Handle incoming support emails professionally and efficiently
Prepare and send quotes (pricing VAT shipping)
Coordinate with suppliers and oversee order progress
Prioritize high-value customers and escalate as needed
Executive & Personal Assistant Tasks
Conduct ad-hoc research (e.g. travel planning service providers gift ideas)
Maintain operational spreadsheets and internal files
Light personal support and errand coordination (510%)
Tools & Technology
Youll work with the following systems and should have experience with or the ability to quickly learn:
Freshdesk (ticketing system)
Freshsales CRM (Freshworks ecosystem)
Dutch ERP system for warehousing and inventory
Microsoft Office apps (Excel Outlook Word)
Google Workspace
ClickUp and Notion (task tracking and documentation)
SendCloud (shipping aggregator: UPS DHL etc.)
Loom (recording and sharing SOPs or updates)
- Hubstaff (time trackingmust be comfortable using from Day 1)