Contract Administrator
Contract Administrator
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1 Vacancy
Job Description
Contract Administrator
Location: South
Salary: Competitive
Contract Type: Permanent
Working Hours: 40 hours per week Monday-Friday
What youll do:
As a Contract Administrator you will ensure the smooth andefficient operation of the contract by managing day-to-day administrative tasksand providing essential support to the Project Coordinator (if applicable) andthe wider operational team. They will rely on you to be pro-active organisedefficient and self-managing with an eye for detail and a flair for problemsolving. You will be curious and inquisitive challenging the status quo and alwayslooking for a better way allowing us to maximise productivity and efficiencyto ensure we are the best and most respected company in our field.
Key Responsibilities:
- You support with all customer client and internal enquiriesensuring they are actioned promptly and in a professional manner with allstakeholders being informed of progress and resolution demonstrated throughminimising chasing enquiries and using professional vocabulary and grammar inwritten communication.
- You will support the purchasing and invoicing process for ourfield teams and suppliers maintaining an accurate and detailed record so youcan resolve queries promptly as they arise.
- You will have a strong commercial awareness demonstrated bychallenging in accordance with our Golden Rules internal policies andprocedures.
- You will support the invoicing process for all work in yourregion resolving or escalating any issues promptly as they arise.
- You will capture and maintain accurate data records asrequired by our clients and operational teams ensuring we have a simple andclear view of operational and financial information both on internal and clientsystems.
- You will ensure that all quotes reporting and othercommunications going out to your client(s) are professional in the requiredformat and delivered within the expected timescale as well as being updated onsystems as required.
- You will support with the permissions of this process (asrequired) including emailing permission documents and printing collating andposting letters.
- You will support the traffic management process required forfield operations is a smooth and structured manner.
- You will act as required either to solve or escalate issues assoon as they become apparent. You should have a proactive approach to problemsolving responding quickly with solutions when issues arise or by quicklyseeking guidance and support from your line manager with a view on potentialsolutions.
- You will have excellent time management skills and be largelyself-managing - demonstrated through email management quickly returning callsand managing your fluctuating workload with minimal support.
- You will prepare for and attend client and internal meetingsas necessary and be able to discuss in detail the current situation anyongoing issues and future planning.
- You will work closely with your team to ensure our clients andoperational teams get a consistent service in case of holiday and sickness aswell as supporting other departments when required.
- You will be a role model for outstanding customer service witha positive and professional attitude to all your interactions.
What were looking for:
- Strong IT skills and proficiency in Microsoft applications especially Outlook Excel and Power BI.
- Confident in written and oral communication - to be able to converse professionally with internal and external stakeholders at all levels and demonstrate excellent customer service skills.
- Organised and self-managing with excellent time management skills and the ability to prioritise and thrive in a fast-paced role.
- Strong commercial awareness and an eye for detail.
- Be able to use your initiative take the lead be pro-active and assertive when necessary to ensure results.
Why join us:
Career Development Focus: Were committed to supporting your professional growth with clear career paths training and tailored development programs including our GC Leadership Academy job specific accreditations and higher education opportunities.
Exciting Growth Opportunities: Be part of a rapidly growing company with a dynamic team and expanding client base.
Collaborative Environment: Work in a supportive engaging and innovative culture where your contributions are valued.
Competitive Package: Enjoy a competitive salary and benefits package along with flexible working options including:
23 days holiday Increasing with length of service bank holidays
Robust pension scheme
Medigold employee support Free Flu Jabs Online private GP Service
Free or subsidised national gym memberships
Employee Recognition Scheme
Ground Control
Ground Control is a UK-based grounds maintenance company powered by the latest technology. Since launching in 1973 Ground Control has grown rapidly and now provides full national coverage for our customers across the UK and Ireland.
We deliver a range of services including grounds maintenance winter gritting landscape construction design arboriculture electric vehicle charging point installation to more than 50000 commercial properties across the UK.
If you are looking to invest in your future with a business that puts people at the centre of everything click the apply now button below to speak to a member of our team.
#INDHP
Equal Opportunities Statement
At Ground Control we are committed to fostering an inclusive and diverse workplace where everyone feels valued and empowered to thrive. We believe that diversity drives innovation and success and we welcome applications from individuals of all backgrounds experiences and perspectives.
We are proud to be an equal opportunities employer and do not discriminate based on sex age disability gender identity marital status pregnancy race religion or belief sexual orientation or any other protected characteristic. We actively support and promote an inclusive culture ensuring fair and equitable treatment throughout the recruitment process and beyond.
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Employment Type
Full Time
