Supply Chain Customer Service Analyst
Supply Chain Customer Service Analyst
Posted on :
12-08-2025
Employer Active
1 Vacancy
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Hourly Salary
GBP £19.15 per hour
Vacancy
1 Vacancy
Posted on :
12-08-2025
Job Description
CK Group are recruiting for a Supply Chain Customer service analyst to join a company in the pharmaceutical industry on a contract basis for 6 months.
Salary:
Paying up to £19.15 per hour on a PAYE basis
Supply chain customer service analyst role:
Your Background:
Company:
Our client is one of the largest pharmaceutical companies in the world. They focus on finding answers for some of the world's most urgent medical needs.
Location:
This role is based at our clients site in Basingstoke.
Apply:
For more information, or to apply for this Supply chain customer service analyst please contact the Key Accounts Team on 01438 870011 or email pharmacontracts@ckagroup.co.uk. Please quote reference 148 124.
It is essential that applicants hold entitlement to work in the UK.
Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
Salary:
Paying up to £19.15 per hour on a PAYE basis
Supply chain customer service analyst role:
- Manage Customer communications (calls, emails etc.) working closely with an external call centre service provider.
- Direct support & liaison with Company Sales Teams.
- Processing supply orders.
- Provide first line administration support including payment & accounting administration.
- Payment dispute resolution handling.
- Generate and review daily, weekly and monthly reports from local systems and review data & analytics for control purposes, including analysis of sales using a variety of tools including “Business Objects”, “Tableau” and “Excel”.
- Improvement projects supporting distribution of medicines across the UK.
Your Background:
- Must have experience in customer services role, ideally supply chain related.
- Beneficial to have undergone customer service training.
- High learning agility.
- Flexible and able to stay calm under pressure.
- High level of communication skills, able to demonstrate empathy, professionalism.
Company:
Our client is one of the largest pharmaceutical companies in the world. They focus on finding answers for some of the world's most urgent medical needs.
Location:
This role is based at our clients site in Basingstoke.
Apply:
For more information, or to apply for this Supply chain customer service analyst please contact the Key Accounts Team on 01438 870011 or email pharmacontracts@ckagroup.co.uk. Please quote reference 148 124.
It is essential that applicants hold entitlement to work in the UK.
Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
Employment Type
Contract
Company Industry
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