Front of House Assistant

Title: Front of House Assistant

Department: Campus Dining

Duration:11 months - Possible Extension

Employment Status:Non-Exempt Part-Time Hours Vary (Approximately 20-32 hours per week)

Job Summary

Reporting to the Associate Director of Campus Dining and under the supervision of the Service Supervisors the Front of the House Assistant is responsible for restocking food and beverage products maintaining cleanliness in dining areas and providing friendly efficient customer service. The Front of the House Assistant supports daily dining operations by ensuring supplies are replenished and service areas remain clean and organized. Key responsibilities include inventory monitoring general cleaning duties and assisting guests with their dining needs. This position is essential in helping create a positive and seamless dining experience for the campus community.

Job Duties

• 50% - Merchandising restocking and inventory management - Check and restock all self-serve areas including coffee tea milk cereal soda fountain glass-door coolers and open-air merchandisers. Refill grab-and-go snack shelves and display racks as well as condiment stations and water dispensers. Ensure food and beverage stations are fully stocked with clean plates bowls cups and takeout containers. Maintain adequate supplies of silverware and napkins at cashier stations. - (Essential)
• 30% - Cleaning and Maintenance - Ensure food and beverage service and storage areas are kept clean and well-organized at all times. Break down cardboard boxes and dispose of plastic wrapping as needed. Sweep floors regularly and address any food or beverage spills promptly. Keep the dining area neat by wiping tables organizing chairs and returning condiments to their proper stations. - (Essential)
• 10% - Customer Service - Provide courteous professional service to all guests. Assist customers with questions requests or issues and enforce dining policies when necessary. Monitor for potential theft and report any suspicious activity or concerns to management. - (Essential)
• 10% - Safety and Hazard Prevention - Perform all tasks in a safe manner using appropriate equipment and safety signage. Remain alert to potential safety hazards and take steps to prevent accidents. Support a safe environment for guests staff and equipment through proactive attention to workplace safety. - (Essential)

Minimum Qualifications

• High School Diploma or GED and/or equivalent combination of education training and experience.
• Read write and speak English.
• Demonstrated ability to learn and retain the required job skills for service and sanitation.
• Demonstrated ability to work with speed and efficiency following proper sanitation guidelines and have basic knowledge of how to use cleaning tools and equipment.
• Proficiency in Microsoft Office applications Google drives/folders/forms or any combination of productivity programs applicable to position responsibilities.
• Demonstrated ability to be detail-oriented and thorough; skilled at anticipating and preventing potential problems and handling a wide variety of tasks with efficiency and accuracy.
• Strong commitment to a quality work product.
• Demonstrated ability to effectively communicate verbally in writing and electronically. Effective interpersonal skills as evidenced in the ability to collaborate with a variety of constituencies.
• Demonstrated commitment to justice equity inclusion & diversity.
• Demonstrated skill in adapting to and performing work effectively in high-volume high accountability confidential environment with multiple and changing priorities.
• Effective organizational logistical time management and planning skills with the ability to manage and prioritize multiple tasks/projects simultaneously prioritize and fulfill the functions of an office in a timely manner.
• Ability to self-motivate and work independently. Ability to provide effective leadership and training and to work effectively and professionally across functions disciplines levels and with diverse groups.

Preferred Qualifications

• Two years of experience in food service operations in a fast-paced environment.

EXPECTED HIRING RANGE: $17.87/hr