Director, Retail and Training
Director, Retail and Training
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Job Description
RETAIL AND EDUCATION DIRECTOR - TRAVEL RETAIL
MIAMI
COTY is looking for smart leaders who are fast and passionate.
The Retail and Education Director for Travel Retail Americas will drive the development and execution of best-in-class retail and education strategies across the Americas with a strong focus on Latin America and the North American airports. The ideal candidate brings a blend of strategic vision operational excellence and a deep understanding of both regional markets and the unique demands of the travel retail environment
As our Retail and Education Director you are responsible for the sell out growth of our Fragrances and Makeup portfolio within the dynamic Travel Retail channel.
Retail Strategy & Execution
- Lead retail strategy and operations across LATAM the U.S. and Canada Travel Retail markets.
- Drive retail excellence ensuring high standards of customer service merchandising and in-store execution.
- Partner with sales and commercial teams to optimize door-level performance and conversion.
- Monitor KPIs across the region to drive growth and identify areas for improvement.
- Support and coach a team of Retail Managers and beauty advisors to deliver sell out targets.
Education & Training
- Design and execute tailored education programs that reflect brand identity and regional needs for Fragrances and Makeup.
- Lead a hybrid training strategy combining in-person coaching with digital platforms.
- Align training content with global brand guidelines adapting for local relevance and effectiveness.
- Support and coach a team of field trainers and beauty advisors to deliver engaging consumer experiences.
Leadership & Cross-functional Collaboration
- Manage and mentor a regional team of education and retail professionals across Latin America and North America.
- Collaborate with Sales Marketing Visual Merchandising and HR to ensure alignment of goals and execution.
- Act as the key liaison between local markets and global education teams.
Working for Coty meansour people make us who we are. They are the brightest minds bringing innovative concepts to life. If youre someone unwilling to settle likes to envision larger possibilities accelerate learning and push boundaries wed love to hear from you! Working at Coty means being part of an inclusive workplace committed to diversity and equity valuing diverse perspectives and backgrounds. Your ideas will count fostering a career where you can achieve more than you ever imagined.
The team consists of a regional retail and training manager working closely together with several departments such as Merchandising Marketing and Key Accounts.
QUALIFICATIONS
Wed love to see candidates who have:
Essential:
- Bachelors degree in Business Marketing Education or a related field; MBA is a plus.
- 7 years of experience in retail marketing and/or education roles
- Demonstrated success in achieving commercial results through training retail excellence and team development.
- Languages: Fluent in English and Spanish (spoken and written) is mandatory; Portuguese is a strong plus.
- Travel: Must be able to travel frequently across the U.S. Latin America and Canada (up to 50%).
- Deep understanding of travel retail dynamics shopper behavior and operator relationships.
- Proficient in digital training tools reporting dashboards and Microsoft Office suite.
Desirable:
- Prestige/luxury brand experience preferred ideally within Travel Retail and Fragrance/Makeup categories.
- Proven experience managing teams and implementing education programs in the LATAM and U.S. travel retail markets.
- Must be autonomous decisive with a strategic thinking
OUR BENEFITS
As our Retail and Education Director this is unique role with a genuine opportunity to make an impact. Youll get to work in a diverse environment with a team of professionals who are passionate about the work they do and know how to have some fun along the way.
Cotys global omni-working policy provides the option to work up to 50% of your month remotely. We believe that a more flexible philosophy of remote working will give everyone the freedom to choose what works for their individual circumstances and empower them to always perform at their best.
RECRUITMENT PROCESS
- Our recruiter will contact you.
- A telephone/online introductory meeting follows.
- A first online/in-person interview
- A second interview
- You will receive a proposal with the terms of employment.
ABOUT COTY
Coty is one of the worlds largest beauty companies with an iconic portfolio of brands across fragrance color cosmetics skincare and body care. At Coty we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness.
Our people make us who we are. They are the brightest minds bringing the boldest ideas to life every youre the kind of person who refuses to settle if you want to think bigger learn faster and go further than you ever thought possible wed love to hear from you.
Coty is deeply committed to Changing the Conversation around Diversity Equity & Inclusion in an effort to create a more open inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!
EQUAL EMPLOYMENT OPPORTUNITIES
We offer equal employment opportunity to qualified individuals without regard to race religion color national origin age genderdisability sexual orientation gender identity gender expression marital status veteran status or any other characteristic protected by law. Coty complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact . We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills abilities experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.
English - Please click on thislinkto review the Notification of Equal Opportunity Rights poster
Espaol - Por favor haga unclicen el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empeo
For additional information about Coty Inc. please visit Experience:
Director
Employment Type
Full Time
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