Senior Business Analyst, Technician Competency & Development
Senior Business Analyst, Technician Competency & Development
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Job Description
Determined. Imaginative. Curious. If these are some of the ways you describe yourself we want to learn more about you! At TC Energy we are Energy Problem Solvers passionate about transitioning North America to cleaner energy while meeting the energy demands of today and tomorrow. If that sounds like a challenge you want to help tackle we want you to join our team!
The Opportunity
The Operations Support team focuses on the technical development and qualifications for Canada Gas Operations (CGO) Technicians and Leaders. Our goal is to ensure that our assets are maintained and operated by field personnel that are competent qualified and supported by effective programs and continuous improvement.
As the Senior Business Analyst Technician Competency & Development you will build a deep understanding of CGO programs and collaborate across CGO teams and with other internal stakeholder groups to improve the way in which we develop and qualify our technicians and front-line leaders. Ensuring Operations programs are managed effectively the successful candidate will apply a risk-based analytical approach to program analysis development and sustainment.
With support from the Operations Support and Business Planning team the successful candidate will ensure that our technical competency and development programs are fit-for-purpose and that our employees time is optimized with appropriate access to competency and training plans and information that empower self-advocacy and professional development.
What youll do
- Lead ongoing assessment of the quality and effectiveness of current technician competency programs versus existing or future operational risks and/or changing standards (e.g. operational integrity; occupational and process safety; environment)
- Lead collaboration with subject matter experts (SMEs) and key stakeholders in Safety and Technical Services (STS) and Corporate Services to improve the quality of programs and ensure treatments are commensurate with the level of risk and are impact-assessed
- Engage with the Operations Support and Business Planning Qualification Analyst and other SMEs to understand and ensure alignment between Technicians performance criteria and any identified (or proposed) competency or training solutions
- Support ongoing execution of CGOs Technician Competency Roadmap and other strategic initiatives where appropriate
- Leverage corporate management system implementation of new requirements (TOMS Element 3) to support continuous improvement of CGOs suite of competency and training assurance reporting
- Improve CGOs proficiency and self-advocacy in the competency and development space by improving Technician and field-based Leader access to information
- Identify and recommend opportunities to leverage technology in support of safe and effective work-execution for our workforce
Minimum Qualifications
- 8 years of relevant work experience preferably in a regulated environment (ex. oil and gas; transportation; banking; healthcare)
- Post-Secondary Education in Education Business Communications or a related-field (relevant work experience will also be considered in-lieu of education)
Preferred Qualifications
- Experience working collaboratively with a diverse set of teams
- Proficiency as a verbal and written communicator
- Ability to understand the needs of various business unit requirements and maintain advocacy for the progression of CGOs operational excellence
- Strong understanding of adult learning principles and the application of effective training and performance supports
- Analytical and strategic assessment acumen for performance risk and solution recommendations
- Exposure to the requirements of TC Energys corporate management system framework (TOMS)
- Experience with applications such as Microsoft Office Suit SharePoint Power BI and Co-Pilot
- Track-record of managing multiple priorities simultaneously
- Strong presentation skills
About our business
TC Energy is a leading energy infrastructure company in North America. We have complementary businesses of natural gas pipelines and power generation. Our operations span three countries seven Canadian provinces and 34 U.S. states.
TC Energy is an equal opportunity employer.
Learn more
Visit us at and connect with us on our social media channels for our latest news employee stories community activities and other updates.
Thank you for choosing TC Energy in your career search.
* Depending on qualifications the successful candidate may be offered a position at a more appropriate level and/or ladder.
* Applicants must have legal authorization to work in the country in which the position is based with no restrictions.
* All positions require background screening. Some require criminal and/or credit checks to comply with regulations.
* TC Energy is committed to provide employment opportunities to all qualified individuals without regard to race religion age sex color national origin sexual orientation gender identity veteran status or disability. Accommodation for applicants with disabilities is available on request during the recruitment process. Applicants with disabilities can request accessible formats or communication supports by contacting
Required Experience:
Senior IC
Employment Type
Full-Time
