Senior Office Manager
Senior Office Manager
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Job Description
Introduction
Start your Career at DOS!
The Department of States (DOS) responsibilities are found in virtually every aspect of state government: economic development finance transportation housing education culture and quality-of-life issues. Our mission at DOS range from preserving Delawares historical sites and collections to supporting small businesses and entrepreneurs to serving consumers public employees and veterans.
DOS offer numerous career opportunities and is dedicated to attracting and retaining highly talented individuals who are ready to make a difference in state government.
For more information please visit our websitetoday!
Summary Statement
Themission of the Division of Professional Regulation (DPR) is to ensureprotection of the publics health safety and welfare. Our services benefitthe citizens of Delaware professional licenses license applicants otherstate and national agencies and private organizations. DPR provides regulatoryoversight for 37 boards/commissions comprised of Governor-appointed public andprofessional members. This position is the second level of office supportmanagement responsible for overseeing the daily operations and efficientfunctioning of a cross-functional administrative office environment. Inaddition to serving as principal liaison for boards and commissions it managesboard meetings credentials licensing applications and provides guidance andconsultation on complex administrative matters to leadership and assignedboards. The elements of supervision include performing the following on aregular and continuing basis: planning assigning reviewing evaluatingcoaching training disciplining and recommending hire termination andpromotion.
Essential Functions
- Plans coordinates and manages all aspects of regional county division or department level office operations.
- Interprets explains and ensures compliance with state federal or other relevant laws rules regulations standards policies and procedures.
- Manages administrative support communications and support services including fleet management forms/records management facilities management inventory equipment maintenance and repair mail distribution and other agency-specific functions.
- Conducts research and analyzes data to make recommendations on personnel staff coverage workflow cost reduction recordkeeping performance standards equipment and supply utilization or other functions supported. May assist with onboarding and training of new employees.
- Ensures deadlines and performance measures are met monitors workflow to adjust priorities and recommends improvements.
- Oversees and manages record-keeping systems or logs to file track and retrieve documents.
- Maintains and participates in modernization of information systems or databases.
- Drafts manages and distributes communications and other materials for public and/or internal use.
- Manages office supplies and equipment. Troubleshoots less complex technology or equipment errors/issues and contacts appropriate vendor or information technology personnel to resolve as needed.
- Supports contracting and procurement processes and monitors adherence to budgets applicable agreements grants or contracts; notifies supervisor of issues. May assist with budget preparation and monitoring.
- Uses automated information systems and computer software to enter update modify delete retrieve and report on data.
- Performs other related duties as required.
Job Requirements
- One year of experience in evaluating office operations such as workflow priorities and performance and making recommendations for improvements.
- Three years experience in performing administrative specialist work such as composing official documents drafting and distributing communications or other materials tracking and resolving issues with workflow assisting with research special projects or data/information management or other similar work in support of administrative technical program and/or office operations.
- Three years experience in collecting compiling and evaluating data from multiple sources to prepare reports letters or other administrative documents.
- Two years experience in providing guidance and consultation to management customers and others on administrative matters.
- Coursework training and/or work experience in staff supervision which may include performing as a lead worker overseeing the work of others.
Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.
Benefits
To learn more about the comprehensive benefit package please visit our website at Process
The application and supplemental questionnaire are evaluated based upon a rating of your education training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment job title and job duties. For education and training list name of educational provider training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment education and training history as it relates to the job requirements.
Once you have submitted your application on-line all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the My Applications tab .
Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling or by visiting . You may also call or email for additional applicant services support.
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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