Awards Officer
Awards Officer
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Job Description
COVID 19 On-Campus Requirements
Prior to May 1 2022 the University required all students faculty staff and visitors (including contractors) to declare their COVID-19 vaccination status and provide proof that they were fully vaccinated or had an approved accommodation to engage in in-person University activities. These requirements were suspended effective May 1 2022 but the University may reinstate them at any point.
About Queens University
Queens University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research faculty administration engineering & construction athletics & recreation power generation corporate shared services and many more.
We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women racialized/visible minorities Indigenous/Aboriginal peoples persons with a disability persons who identify in the LGBTQ community and others who reflect the diversity of Canadian society.
Come work with us!
Job Summary
A Brief Overview
This position is responsible for administering policy and processing applications related to government funding student financial aid. The incumbent is responsible for processing Ontario Student Assistance Program Out Of Province financial assistance programs as well as US Federal Loans which include interpreting policy processing reviews and appeals as well as accessing and maintaining various government portals. This role requires a high level of attention to detail and requires the incumbent to remain current with policy and procedural changes among all the complexity of the financial aid programs. The incumbent works closely with students in crisis completes process reviews with the government aid team and supports student retention and recruitment activities
This position acts as the first point of contact for inquiries on a variety of student financial assistance programs. This position selects and evaluates applications for needs-based bursary and award programs. This position reviews award appeals and prepares recommendations to Appeals Committee. This position prepares a variety of reports for awards and/or needs-based bursaries. This position monitors students government financial assistance accounts using the respective portal systems and databases and confirms eligibility requirements are being met. This position also directs allocates and supervises the work of other staff.
Job Description
What you will do
- Acts as the first point of contact for inquiries on a variety of student financial assistance programs.
- Selects and evaluates applications for needs-based bursary and award programs.
- Reviews award appeals and prepares recommendations to Appeals Committee.
- Develops and administers internal guidelines for assessing student eligibility and award retention.
- Processes award adjustments and ensures compliance with Canada Revenue Agency requirements and other regulations.
- Records award decisions and facilitates award payments from appropriate funds.
- Prepares a variety of reports for awards and/or needs-based bursaries.
- Monitors students government financial assistance accounts using the respective portal systems and databases and confirms eligibility requirements are being met.
- Directs allocates and supervises the work of other staff.
- Conducts presentations on government and/or financial aid opportunities.
- Other duties as required in support of the department and/or unit.
- Four-Year Bachelor Degree or equivalent.
- More than 2 years and up to and including 3 years of experience.
- Experience in client and/or customer experience functions considered an asset.
Job Knowledge and Requirements
- Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience.
- Provide consultation and advice on non-straightforward and/or complex issues.
- Interaction with others requires interpersonal skills and the ability to understand and influence.
- Adapt messages to meet the needs of the intended audience.
- Build relationships trust and credibility.
- Manage own work train and review the work of the team to see commitments through to completion.
- Sets work priorities and direction supporting the team in achieving goals and objectives.
- Participate in project team meetings and develop team project plans.
- Lead procedural or technological change within a unit.
- Identify new problems and seek information and input to fully understand the cause of problems.
- Identify opportunities to improve the effectiveness and efficiency of work processes.
- Draw logical conclusions and provides opinions and recommendations.
- Research equity diversity accessibility and inclusion resources and best practices relevant to the job and unit operations in order to inform evidence-based planning.
- Commitment to principles of equity diversity accessibility inclusion Indigenization and human rights for equity deserving groups.
- Assess the suitability of job candidates and recommend the most appropriate person for hire.
- Monitor and assess output and the quality of work from team members and recommend need for formal training or development plans to management and identify possible performance and/or disciplinary issues.
Employment Equity and Accessibility Statement
The University invites applications from all qualified individuals. Queens is strongly committed to employment equity diversity and inclusion in the workplace and encourages applications from Black racialized persons Indigenous people women persons with disabilities and 2SLGBTQI accordance with Canadian Immigration requirements priority will be given to those who are legally eligible to work in Canada.
The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at .
Required Experience:
Unclear Seniority
Employment Type
Temp
