The position is responsible for the administration and documentation of a wide range of certifications and academic exams both on campus and virtually. Provide appropriate proctoring services for both Ivy Tech students and non-Ivy Tech candidates according to required protocols and guidelines. The position will work closely with the Testing Services Manager to maintain currency (certified proctor) in skills and procedures.
Major Responsibilities:
- Provide certification assessment and distance education exam administration according to designated proctor policies and procedures.
- Complete all required proctor and employee training and stay current with exam protocol changes.
- Become certified in virtual have required internet connection and the ability to work virtually when required.
- Assist with scheduling testing center activity.
- Maintain inventory of certification testing materials vouchers score units etc.
- Assist the Manager with assigned tasks that can be completed during slow proctoring periods.
- Assist in keeping the assessment and certification centers organized clean supplied and well maintained.
- Be willing to work flexible and expanded hours when the need arises and during heavy volume testing.
- Other related or appropriate duties as required.
Minimum Qualification:
- High School Diploma or equivalent - Due to access of testing materials current Ivy Tech Community College students may not be considered for the position.
- Must demonstrate ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students employees and clients in which every individual feels respected and valued.
- Must exhibit excellent interpersonal communication telephone confidentiality and customer service skills.
- Must be able to maintain confidentiality of records and information.
- A working knowledge of computers is essential.
- Excellent word processing and spreadsheet computing skills in Microsoft are required.
- Requires the ability to interpret and understand complex assessment instructions to use problem solving techniques as they arise and to reason and make decisions.
- Must have the ability to work a flexible schedule including some Saturdays.
The above listed functions require various degrees of independence judgement and discretion and the ability to be mobile in the office and/or work area.
Preferred Qualifications:
Ivy Tech Community College is an accredited equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color ethnicity national origin marital status religion sex gender sexual orientation gender identity disability age or veteran status. As required by Title IX of the Education Amendments of 1972 Ivy Tech Community College does not discriminate on the basis of sex including sexual harassment in its educational programs and activities including employment and admissions. Questions specific to Title IX may be referred to the Colleges Title IX Coordinator or to the US Department of Education Office of Civil Rights.
Required Experience:
Unclear Seniority